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About the Role

The Associate I, Operations Support, supports new business implementations and operational continuity across multiple sites. This position operates under the direct guidance of a Senior Team member, with more than 50% of oversight and mentorship provided to ensure success. This role serves in flexible operational support capacities to maintain continuity during hiring gaps or backfill transitions, and actively engages in DQP sessions and cross-functional planning forums to gain experience and contribute to successful outcomes. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

Responsibilities

Supports new business implementations and operational continuity across multiple sites.
Partners with engineering to develop detailed process flows and layout plans.
Participates in performance improvement and crisis management support.
Attends operational reviews for RFPs and implementation tollgates.
Partners in hyper-care support for relocations, application migrations, and new launches.
Helps to manage UAT and volume stress testing.
Maintains continuity during hiring gaps or backfill transitions.
Actively engages in DQP sessions and cross-functional planning forums.
Meets company objectives in performance, safety, and quality.
Complies with all corporate and site-specific policies.
Willing to work evenings and weekends as needed.
Performs other duties as assigned.
Supports overall stabilization objectives within the operations support team.

Requirements

Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience).
0 to 2 years of experience in operations, logistics, or program management.
Strong analytical and problem-solving skills with attention to detail.
Experience with process engineering, operational enablement, or system testing preferred.
Analytical and problem-solving skills, with the ability to translate data into actionable strategies.
Ability to manage multiple priorities across concurrent projects.
Familiarity with Lean, Six Sigma, or Kaizen methodologies is a plus.
Partner with team members to build capability and ensure continuity.
Proficient in Microsoft Office (Excel, Work, and Power Point).
Demonstrated proficiency in knowledge of applicable WMS systems.
English (reading, writing, verbal).
Strong attention to detail accuracy.
Good organizational and personnel skills.
Good communication skills, written and oral.
Able to work flexible schedules, including nights and weekends, as required by the operation.
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
Frequently – Sitting / Bending / Walking and Standing.
Ability to Lift/Carry and Push/Pull 21-50 pounds.
Reach above shoulder, reach outward, squat, or kneel.
Must be able to lift, bend, stoop, reach, and climb.
Must be able to lift up to 30 pounds.
Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.
Must be able to travel by plane and/or automobile.

Skills

Analytical and problem-solving skills
Attention to detail
Process engineering
Operational enablement
System testing
Translate data into actionable strategies
Manage multiple priorities
Lean methodologies
Six Sigma methodologies
Kaizen methodologies
Microsoft Office (Excel, Work, and Power Point)
WMS systems
Organizational skills
Personnel skills
Communication skills (written and oral)
Adaptability
Ability to work flexible schedules
Ability to work evenings and weekends

Location

USA - VIRTUAL - US Texas

Work Type

Full Time
High Travel Role - 80% range

Experience Level

0 to 2 years of experience

Education Level

Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience)

Salary/Compensations

$80,000.00 – $110,000.00 Annually

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

About the Company

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics.
Today, DSV adds value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods.
DSV works every day from its many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.
DSV's reach is global yet its presence is local and close to its customers.
Working at DSV means playing in a different league.
As a global leader in transport and logistics, DSV has been on an extraordinary journey of growth.
With close to 150,000 colleagues in over 90 countries, DSV works every day to offer solid services and meet its customers’ needs and help them achieve their goals.
At DSV, performance is in its DNA.
DSV aims to shape the future of logistics.
This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
DSV values inclusivity, embraces different cultures and respects the dignity and rights of every individual.
If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere.

Equal Opportunity

DSV is an equal employment opportunity employer.
Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
DSV reserves the right to defer or close a vacancy at any time.