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About the Role

The Assistant Director of Operations serves as the lead operations and facilities administrator for the Mashouf Wellness Center and supports operational oversight of additional campus recreation facilities. This role provides leadership and administrative oversight for facility operations, risk management, sustainability initiatives, assessment practices, space utilization, and operational planning in support of Campus Recreation programs and services. As a member of the Campus Recreation leadership team, the incumbent is responsible for personnel management, operational planning, budget oversight, facility coordination, and the development and implementation of operational policies and procedures.

Responsibilities

Supervise professional and student staff supporting recreation facility operations and services.
Manage personnel-related functions including recruitment, hiring, onboarding, scheduling, training, performance management, employee engagement, corrective action, and separation processes.
Provide leadership, direction, and operational oversight to staff supporting facilities management, memberships, reservations, customer service, outreach, and daily operations.
Develop and implement staff training, operational procedures, and professional development initiatives.
Collaborate with Human Resources and campus partners regarding personnel administration, labor relations, operational risk management, and workplace practices.
Promote an inclusive, collaborative, and service-oriented work environment.
Manage operational and expense budgets for functional areas within the Mashouf Wellness Center and assigned recreation facilities.
Coordinate capital improvement projects, facility repairs, renovations, and operational enhancement initiatives.
Oversee procurement, purchasing, and contract coordination related to facility operations, equipment, supplies, and operational resources.
Monitor expenditures and support long-range operational planning.
Research and recommend fiscally responsible and environmentally sustainable operational practices, products, and equipment.
Provide operational oversight for the Mashouf Wellness Center and associated campus recreation facilities.
Coordinate preventative maintenance activities for recreation and fitness equipment.
Serve as liaison with Facilities Services, campus departments, external partners, vendors, and regulatory entities regarding facility operations, maintenance, and compliance.
Oversee operational logistics including equipment management, inventory control, facility access, space utilization, event support, and facility readiness.
Monitor facility conditions and coordinate repair, replacement, and maintenance of operational equipment, furnishings, and recreation assets.
Develop, implement, and monitor operational policies, procedures, and standard operating practices.
Coordinate operational technology and audio-visual support for departmental programs, meetings, and events.
Support operational planning and coordination for programs, events, external partnerships, facility usage activities, and large-scale recreation operations.
Develop, implement, and monitor risk management and safety practices for recreation facilities, programs, and operations.
Ensure compliance with applicable federal, state, CSU, and University safety regulations, policies, and operational standards.
Participate in University emergency preparedness, emergency operations, and safety committee activities.
Assist in coordinating departmental emergency response operations and serve as a departmental liaison during emergency preparedness activities and facility-related incidents.
Oversee operational compliance related to recreation equipment, climbing wall operations, inspections, permits, certifications, and safety requirements.
Support sustainability initiatives and operational practices aligned with departmental and campus sustainability goals.
Collaborate with marketing and outreach staff to support communication of departmental programs, operations, and sustainability initiatives.
Support and coordinate operational communications related to facility operations, recreation programs, events, website content, and departmental services.
Support assessment, reporting, and continuous improvement initiatives related to recreation operations, facility effectiveness, and service delivery.
Collaborate with campus and community partners to support student engagement, facility operations, and departmental strategic initiatives.

Requirements

Master’s degree in Recreation Administration, Sports Administration, Educational Leadership, Higher Education, Business Administration, Public Administration, or a related field.
Minimum of five (5) years of progressively responsible professional experience in recreation operations, facilities management, student affairs, athletics, event operations, or a related field.
Demonstrated knowledge of facility operations, maintenance coordination, risk management, safety compliance, and operational practices within a recreation, sports, higher education, or similar environment.
Demonstrated experience planning, implementing, supervising, and evaluating operational programs, projects, services, or initiatives.
Demonstrated supervisory and personnel management experience, including recruitment, training, scheduling, performance management, and employee development.
Working knowledge of NIRSA Strategic Values and Core Competencies and their application within collegiate recreation operations.
Demonstrated ability to establish and maintain effective working relationships with students, faculty, staff, vendors, and community partners.
Strong organizational, administrative, problem-solving, and communication skills.
Demonstrated ability to work effectively and respectfully in a culturally diverse and inclusive environment.
Successful completion of a background check.
Must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Skills

Facility operations
Maintenance coordination
Risk management
Safety compliance
Personnel management
Budget oversight
Operational planning
Procurement
Purchasing
Contract coordination
Preventative maintenance
Emergency preparedness
Sustainability initiatives
NIRSA Strategic Values and Core Competencies

Location

San Francisco, CA

Work Type

Full-Time
On-Campus

Experience Level

5+ years of progressively responsible professional experience

Education Level

Master's degree

Salary/Compensations

$80,004.00 - $85,008.00 Annually

Benefits

Medical
Dental
Vision
Pension
401k
Healthcare Savings Account
Life Insurance
Disability Insurance
Vacation and Sick Leave
State Holidays
Fee Waiver program

About the Company

San Francisco State University is a 100% Smoke/Vapor-Free Campus.
The California State University (CSU) is a state entity whose business operations reside within the State of California.

Equal Opportunity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised.
Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.