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About the Role

The Restaurant Server at Seaworthy, part of The Barnett Hotel, is responsible for identifying and accommodating guest needs, serving guests quickly and efficiently with complete menu knowledge, and maintaining a clean station.

Responsibilities

• Warmly greet and acknowledge guests upon arrival.
• Follow established Hotel service sequence for consistent food & beverage guest experiences.
• Handle payment for guests purchases in compliance with Hotel & PCI and cash handling procedures.
• Properly ring guest orders through the POS system (Micros).
• Maintain positive guest relations at all times.
• Work with a spirit of teamwork.
• Communicate needs and ideas to management.
• Maintain current and accurate knowledge of the outlet menu.
• Follows all safety and sanitation policies.
• Upsell items to guests.
• Properly check all guests’ identification to ensure legal age compliance.
• Perform side work as needed.
• Keep server station clean and organized.

Requirements

• Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
• Prioritize and organize work assignments, have timely follow up and execution.
• Have superb time management skills.
• Maintain complete knowledge of all hotel services/features and hours of operation.
• Ability to compute basic mathematical calculations.
• Must meet any required minimum age to serve alcohol.
• Must be able to maintain a flexible work schedule.
• Ability to understand guests’ service needs & requests.
• Ability to acknowledge guests’ requests in a polite manner.
• Ability to apply logical thinking and understanding to carry out written and oral instructions.
• Ability to address and solve problems involving guest and operational issues.
• Sit, walk, and stand continuously.
• Lift / carry 25lbs (frequently) and 50lbs (occasionally).
• Bend, squat, crawl, and reach above shoulder level.
• Use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation.
• May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.

Skills

• Seafood
• Cocktails
• POS system (Micros)
• Guest relations
• Teamwork
• Menu knowledge
• Safety and sanitation
• Upselling
• Identification verification
• Time management
• Mathematical calculations
• Verbal and written English communication

Location

• New Orleans

Work Type

• Full-time

Experience Level

• Minimum 2 years previous experience working as a server in a similar-sized restaurant.
• Additional restaurant experience (host, food runner, bus person, etc.) preferred.

Education Level

• High school diploma required
• College courses in hospitality management or similar is preferred
• ServSafe certification preferred
• TiPS certification preferred

About the Company

• 234 rooms | 16,000 sq. ft. meeting/event space
• Amenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces.
• A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage.
• Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers.
• Seaworthy restaurant, part of The Barnett Hotel, is located in a Creole Cottage that was built in 1832.
• Seaworthy specializes in local Oysters, Seafood, and Cocktails.

Equal Opportunity

• HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
• All employment decisions are based on valid job‐related requirements.