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About the Role

The Operations Lead is a critical member of the store leadership team, responsible for driving profitability and efficiency through coaching and effective operations management. This role partners closely with the Operations & Visual Manager to achieve optimal results and support total store operations.

Responsibilities

• Lead and execute inventory management processes, focusing on accuracy and shrink reduction.
• Investigate and resolve inventory accuracy issues, escalating process or system gaps.
• Manage key operational functions including shipment, receiving, reverse transfers, sales floor recovery, replenishment, floor set updates, and supply management.
• Champion strong visual standards for the sales floor.
• Support a safe and efficient work environment through stockroom standards and processes.
• Partner to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Leverage metrics to support business-driving strategies.
• Assess and fulfill the needs of the business, team, and guests on the retail floor.
• Lead by example, inspiring staff in daily operations and guest experience.
• Oversee Operations Associates, including recruitment and talent development.
• Provide constant feedback to drive individual growth and improvement for operations associates.
• Collaborate with Visual Lead for cross-functional training and Sales & Service Lead for business execution.
• Execute company-level operations-focused directives, projects, and initiatives.

Requirements

• 2+ years of prior work experience in a client-centric, sales environment.
• Proven leadership capabilities with excellent decision-making skills.
• Values feedback, is receptive to receiving it, and eager to provide it.
• High energy, upbeat, and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Open availability, including peak days and weekends.
• Ability to work during the company’s Blackout period (Thanksgiving through early January).

Location

• Brooklyn, NY

Work Type

• Full-time
• Onsite

Experience Level

• Associate

Salary/Compensations

• $19.00 - $23.00/ hour

Benefits

• Generous employee discount for ALO.
• Free membership to ALO Wellness Club with access to streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Free virtual access to mental health providers.
• New parent support for employees and dependents (Full-Time Employees).
• 401K with company matching (Full-Time Employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries (select cities).
• Commuter benefits.

About the Company

• Mindful movement is at the core of ALO's mission, believing that it leads to better living and positively impacts individuals and their communities.
• ALO's philosophy of 'studio-to-street' emphasizes taking the consciousness from yoga practice and applying it to everyday life.