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About the Role

As a Product Manager, you will build and launch new product features that deliver meaningful value for our customers and organization. You will lead and drive strategic initiatives across the full end-to-end product lifecycle, including vision setting, charter definition, planning, requirements, user stories, development, testing, integration, deployment, usage, adoption, customer satisfaction, and continuous improvement.

Responsibilities

• Facilitate and plan all aspects of product management.
• Drive activities of teams building, integrating, or enhancing products aligned to the product roadmap using Agile methodology.
• Maximize product reusability and repeatability, focusing on revenue growth for new logo strategic client acquisitions, improved customer experience, and teamwork.
• Maintain ownership of product planning, development, and lifecycle management.
• Provide guidance and direction to cross-functional teams to execute against product milestones.
• Collaborate with internal and external stakeholders to translate business requirements into epics, themes, and features.
• Create actionable user stories with acceptance criteria for design and development teams.
• Validate specifications with stakeholders to ensure consistency with business requirements and expected results.
• Document new features and communicate functionality to end users.
• Measure and analyze existing features for innovation and improvement opportunities.
• Integrate performance metrics, usability studies, research, and market analysis into product requirements.
• Experiment, iterate, innovate, and fail quickly.
• Collaborate with sales, customer success managers, solution experts, technical experts, and partners to present and position customer experience offerings.
• Provide dedicated product support for the NOAM region, ensuring local time zone coverage and alignment with local market needs.
• Support the strategic vision of having one customer experience across our largest platforms.

Requirements

• Bachelor’s Degree or equivalent experience (business or technical field a plus).
• Minimum 3+ years in a Product Manager or related role.
• Familiarity with product and software development tools, techniques, and agile methodologies.
• Practical Agile experience (not certifications) within an organization in transition for at least 5 years.
• Strong technical skills to communicate with and motivate the development team.
• Strong communication skills with the ability to speak with a variety of external stakeholders, presenting product designs, workflows, and functionality.
• Experience with DevOps, JIRA, PPT, and other tools.
• UX / product development experience with customer platforms is a plus.

Skills

• Agile methodology
• Product management
• Software development
• DevOps
• JIRA
• PPT
• UX
• Product development

Location

• Atlanta, GA

Work Type

• Full-time
• Hybrid

Experience Level

• 3+ years

Education Level

• Bachelor's Degree or equivalent experience

Salary/Compensations

• $110,000 - $130,000

Benefits

• Professional development opportunities, such as our award-winning SOAR program
• Generous Paid Time Off Program
• Volunteer Time Off (VTO) Policy
• Competitive benefits (medical, dental, etc.)
• Global Employee Assistance Program (EAP)
• Opportunities to connect with colleagues across six Employee Impact Groups
• Participate in Employee Experience events

About the Company

• First Advantage is a leading provider of global software and data in the HR technology industry.
• Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services.
• With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster.
• Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale.
• First Advantage is an award-winning global leader in identity and workforce solutions, delivering fast, reliable screening and ongoing monitoring at every stage of the employee lifecycle.

Equal Opportunity

• First Advantage is an equal opportunity employer.
• We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation.
• Employment decisions at First Advantage are based solely on qualifications, merit, and business needs.
• We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.