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About the Role
As the Payroll Lead, you will aid in the full cycle payroll process with a focus on the US. This role is responsible for collecting, organizing, and maintaining company hires, initiating and completing the new hire onboarding workflow. You will be the primary contact for retail stores and corporate employees, managing daily payroll inquiries and functions, including processing promotions, terminations, and personnel changes. This role leads US bi-weekly pre & post payroll processing, assists with vendor management, auditing, invoice payments, year-end reporting, and special projects. You will also provide backup support for Canadian payroll processing.
Responsibilities
- Manage workflow and processing of bi-weekly Payroll
- New hire Onboarding
- Communicate with retail stores regarding employee onboarding
- Launch, follow up, and finalize onboarding process in ADP
- Create and maintain digital employee file folders
- Enter new hire data into HRIS & Payroll system
- Maintain accurate data integrity
- Process employee promotions, transfers, and general updates
- Process employment status changes for the US population
- Process terminations in the system, ensuring compliance with final pay states
- Assist with payroll reconciling and preview processes, including ADP data audits
- Focus on SOPs and process improvement for Payroll/HR
- Maintain US tax and payroll compliance across 25+ US states
- Provide excellent customer service daily to internal and external customers
- Maintain, update, and format Excel Payroll Reports
- Complete other duties or projects as assigned
Requirements
- 3+ Years of full-cycle US Payroll experience with a progressive mindset
- Experience in the retail industry and office environment preferred
- Exposure to Canadian Payroll is strongly recommended but not required
- ADP Workforce Now, or similar Payroll system experience
- Strong verbal and written communication skills
- Ability to comfortably communicate with individuals at all levels of the organization
- Highly organized with strong attention to detail
- Ability to multitask
- Must be able to handle confidential and sensitive information professionally and discreetly
- Strong time management, analytical, and problem-solving skills
- A commitment to providing outstanding customer service
- Proficiency in MS Excel, Word, and Outlook
- Ability to meet deadlines, prioritize tasks, and maintain high integrity and business ethics
- Positive, professional, and energetic demeanor
- Must be an ambassador of the L’Occitane brand
Skills
- US Payroll
- ADP Workforce Now
- MS Excel
- MS Word
- MS Outlook
- Data Integrity
- Customer Service
- Time Management
- Analytical Skills
- Problem-Solving
- Communication Skills
Location
- US
Work Type
- Full-time
Experience Level
- 3+ Years
Education Level
- Advanced Diploma or Bachelor’s degree in Business Administration, Human Resources, Finance or Accounting
Benefits
- Comprehensive benefits package
- Annual discretionary corporate incentive bonus
- Competitive paid parental leave
- Generous employee discount
About the Company
- Born of a simple gesture in 1976, L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth.
- With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.
- Our culture is built through everyday moments, how we behave, make decisions and show up for each other.
- With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet.
Equal Opportunity
- L’Occitane en Provence is an equal opportunities employer.
- We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow.
- We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.