About the Role
Lead the commercial strategy for a global portfolio of clinical decision support tools that help clinicians make faster, more confident diagnostic decisions. This role owns the end-to-end go-to-market strategy for a sizeable global recurring revenue portfolio, setting direction, leading cross-functional execution, and serving as the commercial authority.
Responsibilities
- Develop and own the annual PSS GTM plan: market segmentation, targeting and positioning, sales plays, pricing strategy, and packaging across all global regions.
- Identify and develop strategic technology partnerships to embed PSS content into clinical workflows, increasing institution-wide adoption and renewal stickiness.
- Design scalable packaging and cross-sell offers — including specialist bundles — to increase average deal value and expand the customer base.
- Lead B2B and B2C growth motions, including campaigns to build early loyalty among residents and early-career clinicians.
- Own renewal strategy across all regions, enabling Account Management with usage data, ROI frameworks, and value-articulation tools to retain at-risk accounts and grow the base.
- Build and deliver standardized retention enablement packages for regional Account Management and Sales teams.
- Equip Sales and Account Management teams with segment-specific plays, target lists, templates, and competitive tools to improve conversion and cross-sell rates.
- Partner with Product and Marketing on events and campaigns to drive lead generation.
- Represent PSS commercial priorities in senior leadership and cross-functional forums; act as the commercial voice of the business.
- Attend conferences and customer meetings as the subject matter expert (SME).
Requirements
- 5+ years in a commercial, GTM, or sales role in healthcare IT, clinical SaaS, or a related field.
- Proven track record managing and growing a multi-million dollar global recurring revenue portfolio.
- Experience designing and executing multi-region GTM strategies including renewals programs, sales enablement, partnerships and pricing.
- Experience in working directly with customers and collaborating with sales teams.
- Strong analytical skills: market segmentation, commercial modeling, and KPI reporting.
- Demonstrated ability to lead cross-functionally and influence without formal authority in a matrixed organization.
- Excellent communication and customer presence.
- Domain knowledge in radiology, pathology, or specialist physician workflows.
- Experience with health IT ecosystem partnerships or workflow-embedded commercial models.
- Background in B2B and B2C commercial motions.
Skills
- Market segmentation
- Commercial modeling
- KPI reporting
- Cross-functional leadership
- Communication
- Customer presence
Location
- Global Remote
Work Type
- Full-Time
- Fully remote with flexible working arrangements
Experience Level
- Director Level
Salary/Compensations
- $104,900 - $174,700
Benefits
- Wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Coaching
- Mentorship
- Leadership development programs
- Comprehensive, multi-carrier health plan benefits
- Disability, life, and accident insurance
- Retirement benefits (Salary Investment Plan / Employer Stock Purchase Plan)
- Dependent Care and Commuter Spending Accounts
- Modern Family Benefits, including adoption and surrogacy support
- Country specific benefits
About the Company
- Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes.
- Building on a heritage of trusted publishing, Elsevier combines high-quality content, vast data sets, and innovative technology to support clinical practice, research, and education worldwide.
- RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
- Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Equal Opportunity
- Elsevier is an equal opportunity employer committed to diversity, equity, and inclusion.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- U.S. Job Seekers: EEO Know Your Rights.
