About the Role
Manage a team responsible for the U.S. KYC periodic refresh, ensuring compliance with US KYC/AML, FINRA, FATCA, and other relevant regulations. This role involves calculating metrics, identifying process enhancements, and escalating critical issues.
Responsibilities
- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Facilitate the periodic refresh of US clients efficiently, compliantly, and with a client-centric approach.
- Resolve day-to-day matters and escalations for the KYC Periodic Refresh team in the US, escalating complex issues as needed.
- Continuously acquire and enhance knowledge of the Bank's business strategies, policies, risk management practices, products, financial markets, and regulatory requirements.
- Collaborate with business line management to develop and implement processes for the U.S. Periodic Refresh program.
- Adhere to AML controls, including reviewing high-risk customers and conducting screenings (PEP, Negative News, Sanctions, etc.).
- Develop and report KYC metrics and prepare management reports for stakeholder meetings.
- Coordinate with multiple teams to ensure process efficiency, identifying and addressing gaps.
- Support project workstreams impacting U.S. Periodic Refresh.
- Work with Quality Assurance, 2nd Line AML, Audit, and regulators to facilitate testing and examination engagements.
- Engage and coordinate with internal and external stakeholders for issue resolution.
Requirements
- Minimum of 7-10 years in financial services with recognized expertise in current and anticipated regulatory frameworks impacting Customer Refresh in the US (BSA, FinCEN rules, FINRA requirements, US PATRIOT Act & FATCA).
- A sound understanding of the banking and capital markets business is necessary.
- Requires a client-centric approach to the role.
- Must have broad knowledge of end-to-end workflows among the Front, Middle, and Back Offices.
- Will require work outside of traditional business hours.
- Must be able to operate effectively within a stressful environment with changing priorities and tight time frames.
- Knowledge of quality assurance processes.
- Strong communications, analytical, organizational, project/change management, and planning skills.
- Knowledge of businesses, products, operations, systems, and organization.
Skills
- Customer Refresh
- US KYC/AML
- FINRA rules
- FATCA
- AML controls
- PEP screening
- Negative News screening
- Sanctions screening
- KYC/AML policies
- Quality assurance processes
- Communications
- Analytical skills
- Organizational skills
- Project management
- Change management
- Planning skills
Location
- United States : Texas : Dallas
Work Type
- Full-time
Experience Level
- 7-10 years
Education Level
- Bachelor’s degree in business or related field; regulatory compliance or equivalent experience
Benefits
- Flexible benefit programs designed to help support unique family, financial, physical, mental, and social health needs.
About the Company
- Scotiabank is a leading bank in the Americas.
- Guided by our purpose: 'for every future', we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
- At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences.
- We work to grow and diversify talent and engage employees in a performance-oriented culture.
Equal Opportunity
- Scotiabank is an equal opportunity employer.
- We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.
