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About the Role

The Pharmaceutical Agreements Operations Manager (PAOM) plays a key role in coordinating a multi-stakeholder environment and managing critical internal and external relationships. This role is integral to supporting GreenShield’s vision of becoming a leader and innovator in pharmacy benefit management. Working closely with the Pharmacy team, Finance, PLA partners, and external stakeholders, this position focuses on the implementation and coordination of pharmaceutical agreements, while supporting operational excellence and continuous improvement within the PLA function.

Responsibilities

Develop and implement organizational programs and internal processes for the pharmaceutical partnerships team, supporting effective and efficient operations.
Coordinate the implementation of pharmaceutical agreements across the organization, ensuring alignment with internal teams and operational execution.
Develop strategies for pharmaceutical agreement reconciliation and support reporting and invoicing requirements tied to agreements.
Coordinate negotiation activities, pharmaceutical agreement obligations, and drug listing decisions across GreenShield partners.
Support the core operations of the Pharmacy PLA team and identify opportunities to improve processes, systems, and compliance with contractual obligations.
Contribute to the development of new systems and initiatives, including areas such as point-of-sale solutions and real-world evidence.

Requirements

University degree, preferably in Pharmacy or a related field
5-7 years experience working within market access or the pharmaceutical industry
Understanding of the Canadian drug reimbursement landscape
Knowledge of pharmacy benefit management
Experience with product listing agreements (PLAs)
Proficiency in Microsoft Office and project management tools
Familiarity with agile project management methodologies
Strong organizational skills with the ability to manage complex processes
Ability to identify opportunities for continuous improvement and ensure compliance with contractual obligations
Proficiency in English is required for this position.

Skills

Microsoft Office
Project management tools
Agile project management methodologies
Organizational skills
Communication skills

Location

Remote

Work Type

Full-time

Experience Level

5-7 years

Education Level

University degree
Post-graduate degree or professional designation (e.g., MBA) considered an asset

Salary/Compensations

CAD $72,521.00 - 109,341.00

About the Company

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.
We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
Here’s to Better Health for All!

Equal Opportunity

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.