AI Engineer/Forward-Deployed Engineer at WTW | Austin, TX | Rezi

AI Engineer/Forward-Deployed Engineer at WTW

AI Engineer/Forward-Deployed Engineer

WTW · Austin, TX

1 months ago

AI Engineer/Forward-Deployed Engineer

WTW · Austin, TX

a month ago
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About the Role

The AI Engineer / Forward Deployed Engineer designs, builds, integrates, and operates production-grade AI solutions to solve real business problems within complex enterprise environments. This role blends hands-on software engineering, AI solution architecture, stakeholder engagement, and end-to-end delivery ownership, working closely with operational problems to translate business needs into deployed AI-enabled workflows.

Responsibilities

  • Design and build AI-enabled applications, copilots, agents, extraction pipelines, prediction interfaces, and decision-support tools using foundation models, retrieval-augmented generation, structured outputs, and orchestration frameworks.
  • Work directly with business teams, product owners, clients, or operational users to understand real workflows, constraints, data quality issues, and adoption barriers, then translate these into working technical solutions.
  • Build and tune LLM workflows, prompt strategies, schema-driven extraction, tool-calling patterns, agent orchestration, evaluation loops, and human-in-the-loop controls.
  • Integrate AI solutions with enterprise systems, APIs, data platforms, document repositories, workflow tools, observability platforms, and identity and access management services.
  • Ensure AI solutions meet enterprise standards for reliability, scalability, latency, maintainability, cost control, logging, monitoring, and operational support.
  • Create evaluation datasets, test harnesses, validation tools, regression checks, and quality review workflows to measure accuracy, extraction quality, hallucination risk, and business usefulness.
  • Define solution architecture, engineering standards, reusable patterns, and implementation approaches for AI-enabled platforms and services.
  • Work with engineering, data, and business teams to prepare structured and unstructured data, improve metadata, design retrieval strategies, and identify gaps in source content.
  • Embed access controls, audit logging, data protection, responsible AI controls, security review, and compliance requirements into the AI delivery lifecycle.
  • Support users through demos, pilots, training, feedback loops, documentation, and iterative improvement so that deployed AI solutions create measurable business value.

Requirements

  • Strong enterprise engineering background.
  • Deep expertise across modern full-stack technologies (.NET, Azure, SQL, React/Angular).
  • Experience in distributed systems.
  • Experience in observability.
  • Experience with AI tooling such as LLMs, retrieval pipelines, and agentic workflows.
  • Ability to mentor others.
  • Ability to resolve production challenges.
  • Ability to scale prototypes into robust, enterprise-grade solutions.

Skills

  • .NET
  • Azure
  • SQL
  • React
  • Angular
  • Distributed Systems
  • Observability
  • LLMs
  • Retrieval Pipelines
  • Agentic Workflows
  • Foundation Models
  • Retrieval-Augmented Generation
  • Orchestration Frameworks
  • Enterprise Integration
  • API Integration
  • Data Platforms
  • Document Repositories
  • Workflow Tools
  • Observability Platforms
  • Identity and Access Management
  • Reliability
  • Scalability
  • Latency Management
  • Maintainability
  • Cost Control
  • Logging
  • Monitoring
  • Operational Support
  • Evaluation Datasets
  • Test Harnesses
  • Validation Tools
  • Regression Checks
  • Quality Review Workflows
  • Solution Architecture
  • Engineering Standards
  • Reusable Patterns
  • Implementation Approaches
  • Data Preparation
  • Metadata Improvement
  • Retrieval Strategies
  • Security
  • Privacy
  • Governance
  • Access Controls
  • Audit Logging
  • Data Protection
  • Responsible AI Controls
  • Security Review
  • Compliance
  • User Support
  • Demos
  • Pilots
  • Training
  • Feedback Loops
  • Documentation
  • Iterative Improvement

Experience Level

  • Experienced Solutions Architect
  • Staff Engineer
  • Technical Lead