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About the Role

Lightspeed is seeking a Vice President, Information Systems to define and execute the enterprise systems strategy that enables global growth, operational excellence, and business transformation. This role leads a global Information Systems organization and is accountable for the vision, investment strategy, operating model, and performance of the enterprise systems ecosystem.

Responsibilities

• Define and execute Lightspeed's multi-year systems strategy in alignment with corporate objectives, growth plans, and transformation priorities.
• Lead enterprise-wide transformation initiatives that simplify business processes, improve scalability, and increase organizational effectiveness.
• Champion adoption of AI, automation, and emerging technologies to improve employee productivity, business effectiveness, and operational performance.
• Ensure enterprise systems capabilities support future growth, acquisitions, geographic expansion, and evolving business models.
• Establish governance, prioritization, and operation frameworks that ensure effective decision-making, resource allocation, and delivery standards across the IS portfolio.
• Own the Information Systems operating budget, investment portfolio, and resource planning process.
• Drive optimization of technology spend while balancing innovation, scalability, and operational reliability.
• Ensure enterprise systems investments deliver measurable business outcomes and return on investment.
• Lead executive-level vendor negotiations and strategic technology partnership decisions.
• Provide leadership and oversight across enterprise systems initiatives, balancing business value, operational stability, compliance, and technical sustainability.
• Monitor portfolio performance, key risks, dependencies, and resource allocation taking action to address issues and optimize outcomes.
• Serve as the executive advisor to senior leadership on enterprise systems strategy, digital transformation, automation opportunities, and operational scalability.
• Influence organizational decision-making through data-driven recommendations and strategic insights.
• Build strong partnerships with cross-functional leaders across Finance, Revenue, Operations, People, and Technology teams to ensure enterprise systems effectively support organizational goals and operational needs.
• Ensure enterprise systems and platforms effectively support revenue generation, customer operations, and internal business functions.
• Drive adoption, effectiveness, and business value realization across Information Systems capabilities and services.
• Partner with Data, Product, and Technology organizations to align enterprise systems with broader company AI, analytics, and automation strategies.
• Drive continuous improvement across Information Systems processes, workflows, services and ways of working.
• Ensure operational stability, compliance, scalability, and documentation standards are maintained.
• Establish performance measures and operating rhythms that promote accountability, transparency, and continuous improvement.
• Lead and develop a global organization through senior leaders across product management, engineering, enablement, support, governance, and enterprise platforms.
• Define and evolve the organizational structure, operating model, and talent strategy required to support future business growth.
• Build leadership capability and succession plans for critical roles across the Information Systems organization.
• Foster a high-performance culture focused on accountability, innovation, customer outcomes, operational excellence, and continuous learning.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, Management, or a related field.
• 15+ years of progressive leadership experience across Information Systems, Enterprise Applications, Business Systems, Technology Operations, or related functions.
• Experience leading large-scale enterprise systems organizations through multiple layers of leadership.
• Proven success defining enterprise technology strategy and leading complex business transformation initiatives.
• Experience managing significant operating budgets, technology investment portfolios, and strategic vendor relationships.
• Experience leveraging automation, AI, and modern enterprise platforms to drive business outcomes.
• Strong business acumen with the ability to translate organizational priorities into scalable systems and processes.
• Strong decision-making and prioritization skills in complex, fast-paced environments.
• Experience leading organizational change, transformation, and continuous improvement initiatives.
• Strong analytical and problem-solving mindset with a data-informed approach to decision-making.
• Ability to navigate ambiguity, manage competing priorities, and drive alignment across diverse stakeholder groups.
• Excellent communication and executive presentation skills.
• Excellent English written and verbal communication skills.
• Deep understanding of enterprise systems, governance, service delivery, and business operations.

Skills

• Information Systems
• Enterprise Applications
• Business Systems
• Technology Operations
• Enterprise technology strategy
• Business transformation
• Budget management
• Technology investment portfolio management
• Vendor relationship management
• Automation
• AI
• Modern enterprise platforms
• Business acumen
• Scalable systems and processes
• Decision-making
• Prioritization
• Organizational change management
• Continuous improvement
• Analytical skills
• Problem-solving
• Data-informed decision-making
• Stakeholder management
• Executive presentation
• English fluency
• Enterprise systems governance
• Service delivery
• Business operations

Location

• Global

Work Type

• Flexible work environment
• Remote work policies

Experience Level

• 15+ years of progressive leadership experience

Education Level

• Bachelor’s degree in Information Technology, Business Administration, Management, or a related field.

Salary/Compensations

• $280,000 - $340,000 CAD

Benefits

• Flexible paid time off
• Equity options
• Pension plan contributions
• Training opportunities
• Health and wellness credit
• Time off to volunteer
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program
• Enhanced parental leave
• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• RRSP plan and match
• Paid parental leave top-up

About the Company

• Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
• Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
• Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
• Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
• With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Equal Opportunity

• Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace.
• Lightspeed welcomes and encourages applications from people with disabilities.
• Accommodations are available on request for candidates taking part in all aspects of the selection process.