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About the Role

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store. You will generate maximum sales volume while providing superior client service and relating to customer needs, ensuring repeat sales and loyal customers.

Responsibilities

• Provide superior client service by demonstrating interest, courtesy and sincerity.
• Extend exceptional client care to every customer through consultations.
• Utilize selling skills that relate to customer needs.
• Achieve sales goals planned for the year for your Fragrance & Beauty account.
• Increase the customer base and build business for the future.
• Build strong in-store business relationships through effective communication.

Requirements

• Embody the values of the Brand.
• Create a unique and personal one-to-one client experience in-store.
• Generate maximum sales volume.
• Provide superior client service.
• Relate to customer needs.
• Ensure repeat sales and loyal customers.
• Demonstrate interest, courtesy and sincerity.
• Extend exceptional client care through consultations.
• Achieve sales goals.
• Increase the customer base.
• Build business for the future.
• Build strong in-store business relationships through effective communication.

Skills

• Clienteling
• Sales
• Consultation
• Communication

Location

• Shoppers Drug Mart, Toronto, The Well

Work Type

• Full-time
• Temporary Short-Term Contracts

Benefits

• Wellbeing programmes
• Learning and development opportunities
• Parental leave for all parents globally

About the Company

• Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.
• Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
• Chanel employs more than 32,000 people worldwide.
• As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world.
• The House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
• Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
• It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
• The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
• Chanel remains committed to rewarding people competitively.

Equal Opportunity

• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
• We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
• We strongly encourage your application.
• Chanel fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.