Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Community Assistant promotes leasing and occupancy goals while enhancing resident satisfaction by acting as a liaison between residents and staff. This role requires embracing CWS core values and prioritizing the health, well-being, and safety of all individuals.

Responsibilities

• Promote leasing and occupancy goals.
• Enhance resident satisfaction.
• Act as a liaison between residents and staff.
• Embrace and demonstrate CWS core values daily.
• Make safety a top priority in all business activities.
• Prepare move-in packages and lease paperwork.
• Walk units to confirm readiness.
• Review leases and issue keys, gate cards, etc.
• Establish and maintain rapport with residents.
• Plan and implement social events for residents.
• Assist residents with issues or conflicts.
• Participate in the on-call program for after-hours resident emergencies.
• Participate in weekly staff marketing meetings.
• Actively participate in the annual and semi-annual turn process.
• Assist with marketing needs of the community.
• Maintain office supplies.
• Assist with maintaining resident files and entering resident information into the database.
• Attend and participate in regular CWS safety meetings.
• Adhere to key control policy.

Requirements

• General knowledge of student housing property management.
• Strong verbal and written communication skills.
• Able to adhere to a set and variable work schedule, including weekends and emergencies.
• Able to establish and maintain effective working relationships.
• Able to maintain a professional and ethical atmosphere.
• Own a valid driver’s license with good driving record and current automobile insurance.
• Strong customer service orientation.
• Basic internet, word processing, and spreadsheet skills.
• Able to perform work responsibilities at locations other than home property.
• Able to travel within major metropolitan area and may be required to attend company functions in other cities.
• Must be an enrolled, degree-seeking student.
• Must have a current lease onsite or secure a lease no later than the next applicable lease term.

Skills

• Customer service
• Communication
• Leasing
• Property management
• Marketing
• Administrative tasks
• Microsoft Office Suite (Word, Excel)
• Internet navigation

Location

• Onsite

Work Type

• Full-time

Experience Level

• Entry-level

Education Level

• High school diploma or GED
• Currently enrolled, degree-seeking student

About the Company

• CWS is a multi-award winning organization, recognized as one of the Best Places to Work in Multifamily Housing.
• CWS values its people as its greatest asset.
• CWS competitive advantage lies in hiring leaders with strong interpersonal skills.
• CWS operates a volunteer program called BRIDGE, allowing employees to give back to their local communities.
• Since 1969, CWS has delivered exceptional living experiences.
• CWS serves over 60,000 residents and 800 team members across the country.
• CWS operates under the purpose of “Enhancing Lives the CWS Way!”
• CWS core values include: Honoring Our Word, Ethical Dealings are Paramount, A Respect for People, Requirement for Profitability and Sustainability, and A Demand for Excellence with a Sense of Urgency.