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About the Role

Medcan is seeking a Product Manager to own the end-to-end lifecycle of AI solutions, from identifying opportunities to deployment and ongoing management. This role requires a strategic thinker with hands-on technical fluency in AI technologies who can work across business and technical teams to deliver impactful, compliant, and scalable AI solutions. You will also drive AI adoption and culture, ensuring responsible and ethical use of AI across Medcan.

Responsibilities

• Own end-to-end delivery of AI products from intake through production and optimization, as well as Medcan’s AI Product strategy and roadmap.
• Define and monitor KPIs, model performance, adoption, and outcomes.
• Lead delivery across data science, engineering, operations, and vendors and support model development, integration, and deployment into production systems.
• Manage product backlog, priorities, timelines, communication and dependencies.
• Identify improvement opportunities and drive continuous enhancements.
• Translate business needs into AI use cases, technical requirements, and success metrics.
• Manage the end-to-end AI solution lifecycle: ideation, prototyping, vendor evaluation, development, deployment, and continuous improvement.
• Ensure compliance with privacy, security, and regulatory standards (PIPEDA, PHIPA) throughout the AI lifecycle.
• Drive AI adoption, change management and responsible and ethical practices across the organization, including training and communication.
• Stay current with Generative AI, LLMs, and agentic AI frameworks; assess and implement emerging technologies where relevant.

Requirements

• Bachelor's degree in computer science, Engineering, Data Science, Health Informatics, or a related field.
• Experience leading delivery of AI, data, or digital products.
• Strong understanding of software development lifecycles.
• Minimum 4 years of product management experience, with at least 2 years focused on AI products.
• Strong understanding of machine learning workflows, LLMs, Generative AI, and agentic AI architectures.
• Experience working with Salesforce Sales and Marketing cloud.
• Familiarity with Azure AI services, AI Foundry, and Azure data architecture.
• Proven ability to translate business needs into technical requirements and manage cross-functional teams.
• Excellent communication and stakeholder management skills.

Skills

• AI
• Generative AI
• LLMs
• Agentic AI frameworks
• Salesforce Sales cloud
• Salesforce Marketing cloud
• Azure AI services
• AI Foundry
• Azure data architecture
• Machine learning workflows

Location

• Downtown Toronto

Work Type

• Hybrid
• Full-time

Experience Level

• Minimum 4 years of product management experience
• At least 2 years focused on AI products

Education Level

• Bachelor's degree in computer science, Engineering, Data Science, Health Informatics, or a related field

Salary/Compensations

• $95,336.00 - $131,087.00 CAD annually

Benefits

• Perks
• Potential bonuses or incentives

About the Company

• Medcan is a global leader in proactive health and wellness services and is devoted to providing care that is grounded in the latest evidence-based practices, technologies and treatments.
• Our team includes physicians, clinicians, allied health, administrative and corporate professionals that are passionate about supporting individuals, families and employers to live well, for live.
• Medcanners are client obsessed, our business is powered by people, and we believe in challenging the status quo and focusing on what matters.
• We value excellence, drive, respect and integrity.
• Medcan's head office is located at 150 York Street in downtown Toronto, with additional locations across Ontario.
• Learn more at medcan.com.

Equal Opportunity

• Medcan is dedicated to equity, diversity and inclusion.
• We strive to ensure all stakeholders have a fair opportunity to participate in our community.
• If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.
• Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process.
• These tools assist our team but do not make final decisions.
• All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values.
• If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at recruitment@medcan.com.