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About the Role

Join Zurich Assure as a Financial Adviser and play a key role in helping customers protect what matters most. Reporting to the Advice Director, this is an exciting opportunity to deliver meaningful outcomes while building trusted, long-term relationships. Zurich Assure is Zurich’s Australian life insurance advice business, combining specialist expertise with smart digital tools to make quality advice more accessible, efficient and simple. Our focus is clear: helping more Australians find the cover they need with confidence.

Responsibilities

Provide specialised insurance advice to a broad range of customers.
Deliver personalised solutions that genuinely make a difference.
Grow our advice business by delivering exceptional service.
Deepen customer relationships.
Tailor advice to each customer’s goals and needs.
Work closely with colleagues across the business.
Use digital tools and data-driven insights to strengthen our efficient, customer-first and compliant advice model.

Requirements

5+ years’ advice experience, with strong knowledge of insurance products and the Australian advice market.
FASEA qualified.
Strong communication and customer engagement skills across written, verbal and presentation channels.
Ability to build trusted relationships with customers, stakeholders and colleagues.
Adaptable to new processes, ways of working and client engagement models.
Comfortable in a fast-paced environment, balancing targets and deadlines.
Experience delivering advice through digital channels.
Strong industry knowledge, judgement and ability to manage competing priorities.

Skills

Insurance products knowledge
Australian advice market knowledge
Communication skills
Customer engagement skills
Relationship building
Adaptability
Digital channel advisory
Industry knowledge
Judgement
Priority management

Location

Melbourne
North Sydney

Work Type

Hybrid working arrangement - office 3 days and WFH 2 days p/w standard for FT employees

Experience Level

5+ years’ advice experience

Education Level

FASEA qualified

Benefits

5 weeks leave per year for permanent staff through our Z leave initiative
15 days personal/carer’s leave
Access to Family Care (parental leave)
AUD$500 wellbeing payment per year
AUD$295 new starter e-voucher for your WFH set up
Award winning training programs
Global mobility opportunities across more than 200 countries worldwide
Volunteer opportunities
Work in state-of-the-art Green Star rated offices
We plant a tree for every new employee

About the Company

Forbes 2024 ‘World’s Best Employers’
Fortune's ‘World's Most Admired Companies’ for 2025
Leader in the insurance industry
Values led global organisation
Track record of making a real difference towards a sustainable future
WGEA
Family Inclusive workplace
Gold AWEI employer
Pride in diversity

Equal Opportunity

Zurich is an equal opportunity employer.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates.
If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.