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About the Role
The Client Relationship Manager (CRM) possesses a good understanding of financial products and services and focuses on delivering the full bank offering and driving primacy in relationships with our clients. They are responsible for identifying prospects in target markets and managing a client portfolio of standard to moderate complexity. This includes developing robust sales pipelines, engaging in client planning activities with partners, conducting sales calls and qualifying opportunities based on client needs and a high level of due diligence. The role is specific to the Growth segment of Canadian Commercial Banking, which includes clients with annual sales between $5MM-$15MM and credit authorizations from $1MM-$5MM.
Responsibilities
- Partner with Credit Solution Associate on credit portfolio for authorizations up to $5MM.
- Partner with Service team to ensure satisfactory onboarding of clients.
- Manage client, market and internal partner relationships.
- Interact primarily with various internal partners.
- Promote the development and profitable growth of the Canadian Commercial Banking portfolio in the assigned market area.
- Conduct sales planning activities, execute business development strategies, and build relationships with partners and both existing and new clients.
- Perform initial analysis and collaborate with the credit team on credit applications.
Requirements
- Strong proven experience pursuing a business development program within an assigned market area.
- Previous work experience of at least two to four years within commercial banking and business development.
- Proven record of strong sales/closing skills.
- Strong market network.
- Top-notch negotiation skills.
- Good commercial credit skills.
- Strong knowledge of the Bank’s commercial lending and deposit products and services, and customer profitability model, to provide integrated financial solutions.
- Ability to travel within the assigned territory.
- Access to a vehicle.
Skills
- Business development
- Communication skills
- Negotiation skills
- Commercial credit skills
- Knowledge of commercial lending and deposit products and services
- Customer profitability model understanding
Location
- London, Ontario, Canada
- St. Thomas, Ontario, Canada
- Stratford, Ontario, Canada
- Strathroy, Ontario, Canada
- Woodstock, Ontario, Canada
Work Type
- Full-time
Experience Level
- 2-4 years
Benefits
- Be part of a proven successful member of the Canadian Commercial Banking team.
- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Be part of a fast-paced and demanding environment that requires priorities to be re-adjusted at times.
- Ability to promote the development and profitable growth of the Canadian Commercial Banking portfolio.
- Build and maintain a market profile with internal and external contacts.
- Champion a high-performance environment.
- Contribute to an inclusive work environment.
About the Company
- Scotiabank is a leading bank in the Americas.
- Our purpose: 'for every future', we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
Equal Opportunity
- At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
- If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.