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About the Role

As a Part-Time Resident Services Coordinator, you’ll be the heartbeat of the community—planning events, engaging residents, and ensuring exceptional customer service. This role is perfect for someone who thrives on building relationships and creating memorable experiences. This is a part-time position with an anticipated schedule of 16 hours / week on Saturdays and Mondays.

Responsibilities

• Plan and execute resident events.
• Create newsletters and communications.
• Welcome new residents and enhance their move-in experience.
• Provide ongoing support to residents.
• Address and resolve resident concerns.
• Maintain professional communication with residents and prospects.
• Promote the property through outreach and social media.
• Build positive relationships with local businesses and vendors.
• Assist with phone calls, work orders, and rent processing.
• Manage mail and package deliveries.
• Coordinate clubhouse rentals and maintain supplies.

Requirements

• High school diploma or equivalent required.
• Valid driver’s license may be required.
• Minimum of one year experience in a customer service, sales, hospitality, or retail position.
• Experience using Microsoft Outlook, Word, and Excel.
• Ability to read, write, understand, and communicate in English.
• Ability to manage conflicting priorities and adjust priorities on a daily basis.
• Ability to work a flexible schedule to include weekends, evenings, and holidays.

Skills

• Intermediate knowledge of Microsoft Outlook, Word, and Excel.
• Strong typing skills.
• Superior customer service skills, including the ability to manage difficult customers and/or situations.
• Professional verbal and written communication skills.
• Strong attention to detail, organizational, time-management, and problem-solving skills.

Location

• Callista Hill Country Apartments

Work Type

• Part-time
• Full-time

Experience Level

• Minimum of one year experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• $18.00 - $21.00 per hour

Benefits

• Paid time off
• Paid holidays
• Sick days
• Paid time off for volunteering activities
• Matched 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Life insurance

About the Company

• Fairfield is a leader in the multifamily housing industry and is passionate about creating exceptional apartment living.
• Fairfield is a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services.
• Fairfield values new ideas at every level and offers training, coaching, and mentoring.
• Fairfield offers a professional, supportive environment where associates work together to drive meaningful impact.
• Fairfield is proud to offer robust benefit packages with a focus on both quality of care and affordability.
• Fairfield is recognized for our customer service, training and professionalism.
• Fairfield leads the industry through our Living Green Program and our LEED Certified communities.
• Fairfield has developed and acquired over 1,000 communities since 1985.
• Fairfield employs over 1,500 associates who are dedicated to serving customers at apartment communities in over 35 markets nationwide.

Equal Opportunity

• Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.