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About the Role

The Manager, LA28 Platinum Access Business Development is responsible for proposal development and account management, focusing on the IOC and LA 2028. This role will curate customized products and solutions for corporate clients and build a strong operational structure to support the program. The position requires collaboration with sales, marketing, legal, and operations teams to exceed client expectations and create efficient processes.

Responsibilities

Establish and implement initiatives leveraging technology systems and tools to enhance efficiency and streamline operations.
Develop and maintain strong working relationships with all functional areas.
Maintain working knowledge of commercial and stakeholder/affiliate product offerings, Platinum Access Products, competition venue locations and event schedules, and authentic cultural experiences.
Author and distribute event-related communications to applicable staff.
Ensure a continued understanding and appreciation of the wider business objectives of On Location and the client.
Execute all other duties assigned by the team or leadership.
Develop and maintain relationships with corporate clients, UWHIs, and other important VIP clients to drive long-term sales.
Identify unique client hospitality requirements and champion their needs to grow revenue opportunities.
Design optimal product and program solutions based on client business objectives.
Build and manage event budgets during the ideation and curation process.
Author, edit, assist with design, and/or produce proposal materials.
Manage the contracting process, including negotiations, escalations, and approvals.
Support the development and delivery of RFIs, RFPs, and/or other responses to client briefings.
Maintain client records in the CRM/database (Salesforce) and inventory management system (Optimo).
Work in close coordination with the Program Management team on business development opportunities and feasibility of programs.
Analyze and review financials relating to post-event sales, event expenses, payments, reconciliations, client reporting, and general ledger allocations.
Review post-event notes and client surveys to ensure brand quality standards are achieved.
Maintain the collection, input, and documentation of event summary information.
Assemble information from functional areas, including objectives and deliverables, implementation, processes, timelines, staffing needs, and budgets.
Onsite attendance at events and client meetings/site visits as required.
Research, gather, organize, author, edit, assist with design, and/or produce written materials.
Manage one-on-one meetings, performance management, team development, staff training, and process reinforcement.
Develop, document, and implement specific procedures, systems, and operational efficiencies.
Conduct and/or participate in Team and Leadership Team meetings.
Provide leadership/feedback on process development/improvement during meetings.
Participate in post-event review meetings regularly.
Conduct process review/improvement meetings regularly.
Provide input on performance reviews, bonuses, and merit increases.
Perform monthly expense and/or event budget reconciliations.
Drive focus on Continuous Quality Improvement.
Foster an environment for participation and engagement from the B2B team and other workstreams.
Maintain a customer-first approach by looking at the entire event ecosystem through the lens of the customer journey.
Lead by example, model core values, and set the pace for the team while inspiring creativity and innovation.
Communicate expectations and establish clarity regarding job responsibility and task ownership.
Help the team prioritize, stay focused, and organized.
Engage in extensive collaboration and communication within the team and across workstreams.
Perform situation analysis and decision making; identify, understand, and remove roadblocks.

Requirements

Bachelor's Degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience required.
Minimum of 7+ years of experience in a management position, preferably in a B2B role or within the travel and hospitality industry.
Proficiency in Salesforce, Airtable, Keynote (Apple), Microsoft Office applications (particularly Excel, Outlook, and PowerPoint), and Adobe (particularly InDesign and Photoshop).
Proven record of building and maintaining client relationships and managing complex corporate accounts.
Experience with B2B, corporate groups, and/or high-touch guest services, experience execution and/or event operations.
A hands-on approach with the ability to execute customized and curated solutions for B2B and/or corporate clients.
Understanding of the entertainment landscape including the business of sports, fashion, culinary, and other cultural verticals.
Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
A creative, innovative, and strategic thinker with excellent time-management, organizational and supervisory skills.
Ability to thrive in a high-pressure, deadline-driven environment.
Balance of creativity/innovation with realistic logistical expertise.
Ability to use resources effectively and efficiently, perform multiple tasks at once, and arrange information in a useful manner.
Produce accurate work, even when under pressure, and check accuracy of information.
Ability to set priorities, quickly zero-in on the 'critical few' and put the 'trivial many' aside.
Ability to juggle numerous tasks and priorities while maintaining productive flow of work.
Continually strives for self-development and discovering better means of accomplishing both personal and professional goals.
Practices attentive and active listening, with flexibility and adaptability, in order to determine what drives results.
Comfortable traveling and working within an international environment.
Experience with International, Olympic, World Cup, and/or major sporting events as well as the Travel & Hospitality industry.
Fluency in English (both oral and written) is required.
Fluency in other languages (specifically Spanish, Portuguese, or Chinese) is a plus.
Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays.
International travel may be required throughout the year, including extended periods of remote work within local offices within host cities.
Expected travel may range from 15-20% annually and 1-2 months of continuous travel during rightsholder events.

Skills

Salesforce
Airtable
Keynote
Microsoft Office
Excel
Outlook
PowerPoint
Adobe InDesign
Adobe Photoshop
Client Relationship Management
Account Management
B2B Sales
Hospitality Industry
Travel Management
Event Operations
Interpersonal Skills
Communication Skills
Presentation Skills
Time Management
Organizational Skills
Supervisory Skills
Strategic Thinking
Creative Thinking
Innovation
Logistical Expertise
Resource Management
Multitasking
Accuracy
Prioritization
Active Listening
Flexibility
Adaptability
International Business
Sports Industry
Fashion Industry
Culinary Industry
Cultural Verticals
Event Planning
Budget Management
Proposal Development
Contract Negotiation
RFI/RFP Response
Financial Analysis
Team Leadership
Process Improvement
Customer Journey Mapping
Entrepreneurial Spirit

Location

LA28

Work Type

Full-time
Hybrid
Travel required

Experience Level

Management (7+ years)
B2B experience
Travel and hospitality industry experience

Education Level

Bachelor's Degree in Hospitality, Business Development, Account Management, or related field, or equivalent experience

Salary/Compensations

$71,250 - $95,000 annually

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off
401k plan

About the Company

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture.
On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more.
An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences.
On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company.
TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization.
Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans.
TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
On Location is a subsidiary of Endeavor, a global entertainment, sports, and content company.

Equal Opportunity

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment.
TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities.
TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws.