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About the Role

Alstom UK is dedicated to providing comprehensive support and coordination for the Caledonian Sleeper (CS) Project, ensuring the effective optimisation of fleet maintenance operations. This role will focus on establishing efficient communication channels between Alstom and the Caledonian Sleeper teams, facilitating timely technical responses, and developing robust maintenance procedures to enhance train reliability and performance.

Responsibilities

Coordinate advice and provide support to optimise fleet maintenance for Alstom, ensuring measurable improvements.
Establish effective communication channels between Alstom maintenance teams and the Caledonian Sleeper Engineering teams.
Manage the coordination of technical questions received from the Caledonian Sleeper and ensure the prompt provision of Alstom's responses.
Prepare and maintain a comprehensive set of Alstom procedures for fleet checks and tests on coaches, ensuring updates are made as required by the Caledonian Sleeper team.
Regularly analyse Alstom’s maintenance data to support the Caledonian Sleeper in optimising maintenance activities and generate reports on train reliability and performance.
Coordinate Alstom's technical resources to conduct testing and fleet checks in alignment with the Caledonian Sleeper's requirements.
Oversee and execute technical investigations and root cause analyses of coach failures.
Assist the Caledonian Sleeper in developing technical solutions for addressing failures in the coaches.
Support the Caledonian Sleeper in initiatives aimed at improving train reliability and performance.

Requirements

Significant experience in fleet maintenance and support within a rail industry context; knowledge of associated standards is advantageous.
The individual must demonstrate a proactive, disciplined, and logical approach to problem-solving, acting as a self-motivated team player who can communicate effectively at all levels while being innovative in achieving high standards of maintenance support.
A strong customer focus is essential to ensure service delivery meets expectations and project deadlines.
Full compliance with all relevant design, quality, and Health, Safety and Environmental (HSE) regulations is non-negotiable.
Ability to deliver to agreed timelines, cost constraints, and quality standards consistently.
Knowledge of fleet maintenance processes, optimisation strategies, and performance metrics within the rail industry.
Familiarity with technical investigation techniques, root cause analysis, and development of maintenance procedures.
Strong communication skills to coordinate effectively between various engineering and maintenance teams.

Skills

Engineering
Technical analysis
Problem-solving
Continuous improvement methodologies
Health and Safety (H&S) standards
Data analysis
Reporting methodologies

Location

WEMBLEY

Work Type

Onsite role

Experience Level

Significant experience in fleet maintenance and support within a rail industry context

Education Level

Higher National Certificate (HNC) level or equivalent in Engineering or a related field

Salary/Compensations

c. £60K

Benefits

Pension
Life insurance
Medical
Up to 52 weeks full maternity and adoption pay
25 days annual leave plus bank holidays
Opportunity to buy or sell holidays
Salary sacrifice scheme for electric or hybrid vehicle
Flexible benefits

About the Company

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 86 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Equal Opportunity

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification.