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About the Role

The Deputy Director of Information Technology is a senior leadership role responsible for supporting and advancing the Funds’ technology strategy while ensuring the reliability, security, and performance of all IT systems and infrastructure. This position will oversee day-to-day IT operations while helping guide longer-term modernization efforts, including infrastructure improvements, cybersecurity enhancements, and expanded use of data and automation.

Responsibilities

Partner with the Director of IT and senior leadership to develop and implement a forward-looking IT strategy
Help transition the organization from a reactive support model to a more proactive, service-oriented and scalable IT environment
Evaluate and recommend technology investments, platforms, and architecture decisions
Translate technical concepts into clear, actionable guidance for non-technical stakeholders
Oversee all core IT systems, including network infrastructure, servers, cloud environments, telecommunications, office systems, and enterprise platforms
Ensure system performance, availability, and scalability
Manage relationships with external vendors, consultants, and service providers
Oversee system monitoring, maintenance, and upgrades
Lead cybersecurity efforts, including vulnerability management, access controls, security policies, and user training
Maintain and regularly test Disaster Recovery (DR) and Business Continuity Plans (BCP)
Ensure systems and processes align with regulatory and fiduciary responsibilities
Support the development and enhancement of data systems and reporting capabilities
Identify opportunities to improve operations through automation and better use of data
Evaluate emerging technologies, including AI-enabled tools
Promote data integrity, accessibility, and governance across departments
Lead and support IT projects, including defining scope, timelines, deliverables, resource allocation, and progress tracking
Establish and maintain standardized processes, documentation, and workflows
Oversee system audits and continuous improvement efforts
Develop teams, mentor staff, and build a collaborative, accountable culture
Balance strategic thinking with hands-on execution in a dynamic, service-oriented environment
Modernize systems, improve processes, and leverage technology to drive organizational efficiency and service quality
Identify opportunities for innovation, automation, and continuous improvement
Communicate technical concepts for non-technical stakeholders and leadership
Apply strong organizational, analytical, and problem-solving abilities
Operate effectively in a mission-driven environment with multiple stakeholders and competing priorities

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred)
Strong working knowledge of IT infrastructure, including networks, servers, cloud environments, and enterprise platforms (e.g., Microsoft 365, line-of-business systems)
4–6 years of management experience overseeing technical teams
Experience in infrastructure, systems administration, and IT operations
Demonstrated success leading technology improvements or modernization initiatives

Skills

IT strategy development
IT operations management
Cybersecurity
Disaster Recovery
Business Continuity Planning
Data systems and reporting
Process improvement
Automation
Emerging technologies (AI)
Project management
Team leadership
Mentoring
Communication
Organizational skills
Analytical skills
Problem-solving

Location

New York metropolitan area

Work Type

Full-time

Experience Level

Senior leadership
4-6 years management experience

Education Level

Bachelor's degree in Information Technology, Computer Science, or related field
Master's degree preferred

Salary/Compensations

$150,000 – $180,000

Benefits

100% Employer-Paid Health Benefits
Employer-Funded Annuity (Retirement Plan) – 10% of compensation
Paid Time Off
Professional Development Support
CEBS and continuing education programs

About the Company

The New York City District Council of Carpenters Benefit Funds (NYCDCCBF) administers a comprehensive portfolio of benefit programs—including pension, health, annuity, and training—for thousands of union members and their families across the New York metropolitan area.
The Funds are committed to delivering high-quality, efficient, and secure services to participants while maintaining strong fiduciary oversight and operational excellence.
Technology plays a critical role in supporting these objectives—from member services and claims processing to financial systems, compliance, and reporting.