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About the Role

As a Senior Project Manager, you will be the key champion for an assigned set of customers within MineralTree, responsible for engaging with customers, building relationships with key stakeholders, delivering professional services, and understanding their usage of MineralTree products. This role requires exceptional customer centricity, team building, a motivational style, and analytical skills.

Responsibilities

• Establish and drive project and customer-based Steering Committees
• Conduct weekly project status meetings to address timeline, budget, risks, action items, and resources
• Manage and control project scope
• Develop level of effort estimates and SOWs or Change Requests for client projects
• Manage the project lifecycle and project team, from analysis and design through implementation and deployment
• Determine optimal project staffing
• Create detailed project workplans in MS Project or similar tool
• Manage and control scope changes and ensure team is following change management
• Ensure project team utilizes best practices and methodologies
• Anticipate and catch deviations from a plan or schedule early
• Maintain overall responsibility for scope and budget of projects, including change orders
• Identify, log, analyze and manage potential and actual issues and risks
• Take corrective action by tackling day-to-day issues head on
• Review how more serious issues and risks might impact scope, schedule, quality, and cost
• Manage potential escalations proactively to limit their impact to the project and customer relationship
• Resolve conflicts related to schedule, solution, and team performance
• Coach and guide team members to complete tasks and project deliverables
• Act as primary source for communication of project information
• Own the project work plan

Requirements

• Bachelor's Degree or Relevant Experience
• Major in Business or Computer Science preferred, other majors considered
• Willing to accept additional experience in lieu of a degree
• TSYS systems or industry related experience strongly preferred
• Typically Minimum 8+ Years Related Experience
• Experience in business, information systems, or finance related field required
• Disciplined, enterprise-level Project Management of global software implementations
• Consulting experience with a consulting organization or within an enterprise software company (Professional Services)
• Experience implementing Cloud and On-Premises applications
• Enterprise project experience with Accounts Payable and Procure-to-Pay verticals a significant plus
• Great presentation and communication skills, including the ability to convey complex technical issues to a non-technical audience
• Recent experience in managing software-as-a-service projects a plus, particularly when migrating from on-premise solutions
• Proven track record of experience and customer success in IT project rollouts
• Excellent verbal and written skills
• Experience with MS Project or similar project management tools
• Resource Planning utilizing Enterprise tools such as CA Clarity, Mavenlink, Project Online is a plus
• PMP Certification or similar certification preferred
• Candidate must be self-starter from project start to project closure in a working-remotely environment
• Master's Degree (Preferred)
• Masters in Business Administration (MBA) (Preferred)
• Typically Minimum 8+ Years Related Experience (Preferred)
• Experience in system integration, implementations, and conversions preferred

Skills

• Customer centricity
• Team building
• Motivational style
• Analytical skills
• Software implementations
• Project Status Reporting
• Project Scoping and Estimating
• Project Lifecycle Management
• Project Staffing
• MS Project or similar tool
• Change Management
• Best Practices and Methodologies
• Issue and Risk Management
• Conflict Resolution
• Team Coaching and Guidance
• Communication
• Presentation Skills
• Problem Solving
• Prioritizing/Multi-tasking
• Facilitation and Negotiation

Location

• Remote

Work Type

• Remote

Experience Level

• Senior
• 8+ Years Related Experience

Education Level

• Bachelor's Degree
• Master's Degree (Preferred)

About the Company

• Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
• Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
• We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
• MineralTree is a disruptive Fintech company enabling over 2,000 companies to improve operational efficiency with Accounts Payable and Payments Automation.
• With our award-winning solution, companies such as Amazon, Salesforce, Amway, Boston Celtics, Baltimore Ravens, BrightView Health, and the Southern Company have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center.
• MineralTree provides modern, secure, easy-to-use Accounts Payable (AP) and payment automation solutions to organizations that have a painful number of invoices and payments.
• By uniting technology and passionate people, we make the process of business payments easy, impactful, and profitable.
• Our solutions combine ease of use with robust capabilities that drive meaningful insights, transforming the back office into a strategic partner of the corner office.
• Making businesses proud of their back office is our purpose.
• In October 2021, MineralTree was acquired by Global Payments Inc. (GPN: NYSE).
• Global Payments is a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific, and Latin America.
• Global Payments empowers simple, fast, secure payments for everyone.
• We’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.
• Our team of 27,000 experts is dedicated to your success.
• Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America.

Equal Opportunity

• Global Payments Inc. is an equal opportunity employer.
• Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
• Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.