About the Role
Join a global team in Greece supporting a major social media, networking, and virtual reality company. This role involves safeguarding online communities, training AI models, and engaging with virtual reality platforms.
Responsibilities
- Review trending content, stories, and comments on major platforms.
- Identify policy violations on social media platforms.
- Gather data to train machine learning and AI models.
- Investigate and review user reports within multiplayer virtual worlds.
- Ensure user interactions in virtual worlds are safe and respectful.
- Verify that ads and video promotions comply with international policy.
- Protect intellectual property rights.
- Assist creators and businesses with account access, blocking, or payment queries via chat and email.
- Conduct helpful outbound follow-ups without cold calling.
Requirements
- Native or C1-level fluency in Danish.
- B2 to C1 level of English.
- Understanding of internet slang, memes, idioms, and digital trends.
- Typing speed of 30+ WPM with 85%+ accuracy.
- Sharp critical thinking skills.
- Solid decision-making skills.
- Adaptability to rotating shifts.
- Emotional maturity to handle sensitive online content professionally.
- Clean background history.
Skills
- Social media analysis
- AI training data review
- Virtual reality content moderation
- Ad and promotion review
- Customer support (chat/email)
- Typing
- Critical thinking
- Decision making
- Adaptability
Location
- Greece
Work Type
- Full-time
- Onsite
Experience Level
- 1-3 years of experience in customer support, BPO, or gaming support is a plus.
Salary/Compensations
- Highly competitive monthly salary
Benefits
- Complete relocation package including flight and temporary accommodation.
- Assistance with local paperwork (tax numbers, IDs).
- Regular performance bonuses.
- Ticket Restaurant food card (up to €80/month).
- Private health insurance.
- 24/7 access to professional psychological counseling.
- Dedicated wellbeing facilities.
- Scheduled team activities.
- Fully paid onboarding and nesting period.
About the Company
- Supporting one of the biggest global names in Social Media, Networking, and Virtual Reality.
