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About the Role
Join a global team in Greece supporting a major social media, networking, and virtual reality company. This role involves safeguarding online communities, training AI models, and moderating virtual platforms.
Responsibilities
- Review trending content, stories, and comments on major platforms.
- Identify policy violations on social media platforms.
- Gather data to train machine learning and AI models.
- Investigate and review user reports within multiplayer virtual worlds.
- Ensure user interactions in virtual worlds are safe and respectful.
- Check advertisements and video promotions for compliance with international policy.
- Protect intellectual property rights.
- Assist creators and businesses via chat and email with account access, blocking, or payment queries.
- Conduct helpful outbound follow-ups without cold calling.
Requirements
- Native or C1-level fluency in German.
- B2 to C1 level of English.
- Understanding of internet slang, memes, idioms, and digital trends.
- Typing speed of 30+ WPM with 85%+ accuracy.
- Sharp critical thinking and decision-making skills.
- Adaptability to rotating shifts.
- Emotional maturity to handle sensitive online content professionally.
- Clean background history.
Skills
- Social Media
- Metaverse
- AI
- Digital Content Moderation
- Machine Learning Training
- Virtual Reality
- Brand Protection
- Customer Support
- Chat Support
- Email Support
- Problem-Solving
Location
- Greece
Work Type
- Full-time
- Relocation Package
Experience Level
- 1-3 years of experience in customer support, BPO, or gaming support is a plus.
Salary/Compensations
- Highly competitive monthly salary
- Regular performance bonuses
Benefits
- Complete Relocation Package (flight, temporary accommodation, assistance with local paperwork).
- Ticket Restaurant food card (up to €80/month).
- Private health insurance coverage from day one.
- 24/7 access to professional psychological counseling.
- Dedicated wellbeing facilities.
- Scheduled team activities.
- Fully paid onboarding and nesting period.
About the Company
- A powerhouse team supporting one of the biggest global names in Social Media, Networking, and Virtual Reality.