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About the Role

The Commercial Team Coordinator will serve as the operational backbone for a large and fast-moving commercial organization, supporting the Chief Commercial Officer and leadership team to ensure smooth operations, clarity, and discipline. This hands-on role offers an opportunity to learn about modern commercial operations and provides a launchpad for career progression.

Responsibilities

• Run the commercial team's operating rhythm, including scheduling and logistics for recurring meetings.
• Prepare agendas, circulate pre-reads, take notes, and follow up on actions for meetings.
• Maintain a shared view of commercial team milestones, events, and key dates.
• Manage the CCO's commercial-related diary and prepare meeting packs and briefings.
• Coordinate CCO's input into executive meetings and board reviews, and arrange travel and expenses for Commercial SLT.
• Run the internal communications cadence, including weekly updates, newsletters, and announcements.
• Ensure colleagues across geographically dispersed sites are informed, included, and engaged.
• Pull together regular commercial reporting packs by collaborating with Revenue Operations, Finance, and team leads.
• Maintain trackers for OKRs, key projects, and team priorities.
• Format and proofread documents, decks, and reports to a high standard.
• Plan and run logistics for commercial team events, including off-sites, sales kick-offs, and customer-facing events.
• Manage budgets, vendors, venues, travel, and on-the-day delivery for events.
• Keep shared drives, document libraries, Asana boards, Slack channels, and team AI libraries organized.
• Maintain distribution lists, org charts, onboarding materials, and team directories.
• Identify small process improvements within operations and ways of working.

Requirements

• 3+ years of relevant experience in a coordination, operations, EA, team operations, project coordination, or business support role.
• Highly organized with a knack for keeping lists, running tight processes, and bringing order to a busy environment.
• Strong written communication skills for drafting team updates, meeting notes, and briefings.
• Comfortable with tools like Google Workspace or Microsoft 365, Slack/Teams.
• Quick to learn CRM/reporting tools (e.g., Salesforce, HubSpot).
• Strong attention to detail and a calm demeanor under pressure when juggling competing priorities.
• Discretion and good judgment when exposed to sensitive commercial, people, and customer information.
• Curious about how commercial teams work and keen to build commercial awareness.
• Low ego, high standards, and happy being the person who makes everyone else look good.

Skills

• Coordination
• Operations
• Executive Assistance
• Team Operations
• Project Coordination
• Business Support
• Written Communication
• Google Workspace
• Microsoft 365
• Slack
• Teams
• CRM tools
• Reporting tools
• Salesforce
• HubSpot
• Attention to detail
• Event planning
• Budget management
• Vendor management
• Document management
• Process improvement
• AI tooling

Location

• Leeds
• London

Work Type

• Hybrid

Experience Level

• 3+ years relevant experience

Salary/Compensations

• £45,000 per year

Benefits

• Dedicated wellbeing team
• 32 days holiday (plus Bank Holidays)
• Life Assurance (3x annual salary)
• Comprehensive wellness benefit (AIG Smart Health - virtual GP, mental health support, counselling, health checks)
• Private Dental Insurance (Bupa)
• Salary sacrifice Pension (Scottish Widows)
• Enhanced maternity and adoption leave (20 weeks full pay)
• Enhanced paternity leave (6 weeks full pay)
• 5 free return to work maternity coaching sessions
• Access to Calm and Bippit (financial wellbeing coaching)
• Flexible working
• Social committees
• Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships)
• Volunteer day with a charity

About the Company

• Arbor's mission is to transform the way schools work for the better, creating a future where staff are not burnt out and overworked, data guides progress without overwhelming, and everyone is reminded of their passion for education.
• Arbor's MIS and school management tools are used in over 12,500 schools and trusts, empowering staff, providing actionable insights, and supporting happier working days.
• The company focuses on creating happier working lives for education staff and making schools more joyful places to work and learn.

Equal Opportunity

• Arbor Education is an equal opportunities organisation.
• Arbor aims to be a workplace that represents, celebrates, and supports people from all backgrounds, providing tools for them to thrive.
• The company supports and promotes diversity and equality, actively encouraging applications from people of all backgrounds.
• Arbor is unable to provide visa sponsorship at this time.