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About the Role

Support the day-to-day technical and operational processes for brokers and clients, ensuring a smooth workflow from slip preparation to invoicing, tax schedules, and compliance. Drive continuous improvements across the operating model to create stronger processes, elevate service standards, and build a resilient, scalable broking operation.

Responsibilities

• Optimize operational workflows to boost accuracy, efficiency, and turnaround times.
• Identify and mitigate risks, ensuring adherence to regulatory, reporting, and internal governance requirements.
• Manage key technical processes, including signed lines, invoicing, tax schedules, and other core London Market documentation.
• Collaborate closely with brokers, clients, carriers, and third parties to maintain smooth placement and post-placement operations.
• Support team performance, contributing to KPIs and continuous improvement initiatives as the new broking team grows.

Requirements

• Proven experience in a similar London Market technical or operations role, ideally within Financial or Professional Lines.
• Working knowledge of London Market systems, platforms, and processes.
• Proficiency with Microsoft Word and core market processing tools.
• A proactive, solutions-focused approach with strong attention to detail and the ability to work under deadlines.
• A collaborative mindset and enthusiasm for helping support a high-performing operational function.

Location

• London - UK - Fenchurch

Benefits

• Explore our employee benefits here!

About the Company

• A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry.
• Join our team and help provide innovative solutions for insurance brokers, agents and carriers.

Equal Opportunity

• Ryan Specialty is an Equal Opportunity Employer.
• We are committed to building and sustaining a diverse workforce throughout the organization.
• Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions.
• Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.
• This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.