Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is for a clinician leader focused on clinical excellence, coaching quality, and team performance within Australia's leading telehealth company. You will step into an immediate clinical leadership opportunity, evolving into a team lead position within the AU Health Coaching function. You will lead and develop the team, set and uphold clinical standards, shape the nutrition position across weight management and emerging conditions, and drive cross-functional impact.

Responsibilities

Lead and develop the team
Lead and performance manage a remote team of dietitians, setting clear expectations and holding the team to them
Run regular 1:1s and group sessions focused on coaching quality, patient outcomes, and professional development
Build a team culture of ownership
Lead leaders where relevant; align stakeholders and drive accountability across the coaching function
Own the clinical standards for how coaching is delivered across the patient journey
Conduct coaching audits and structured quality reviews using call rubrics and patient feedback; drive continuous improvement across coaching journeys
Own governance frameworks and manage systemic risk across health coaching, responsible for risk performance and compliance
Lead upskilling initiatives to enable high quality care across existing and emerging conditions
Define how we coach across new conditions entering our platform, ensuring our approach is evidence-based and scalable
Contribute to patient-facing content, messaging guides, and care frameworks that translate clinical best practice into coaching at scale
Design scalable systems and optimise delivery across teams; connect service data to business outcomes to inform strategy
Drive cross-team innovation and scale successful initiatives across the coaching function
Work closely with product and patient operation teams to inform how the platform supports patient outcomes
Represent the nutrition and dietetic voice in cross-functional decisions at a critical period of service expansion
Use patient satisfaction data (NPS, feedback, retention metrics) as the primary lens for evaluating team and service performance
Champion a coaching model that prioritises depth of relationship over volume of interaction

Requirements

Accredited Practising Dietitan (essential)
Strong grounding in medicated weight management
Proven clinical leader with experience managing or mentoring a clinical team
Ability to move from leading people to owning service performance and scalability
Multi-team or functional leadership experience is strongly preferred
Skilled in coaching audits, quality review, and governance
Ability to turn performance gaps into systems improvements
Deep understanding of motivational interviewing and behaviour change frameworks
Strong communication skills for leading a remote team across time zones and influencing decisions with clinicians, product teams, and leadership
Comfortable operating in a fast-paced digital health environment and moving forward without all the answers

Skills

Clinical excellence
Coaching quality
Team performance
Health coaching
Nutrition
Weight management
Performance management
Professional development
Clinical standards
Coaching audits
Quality review
Governance frameworks
Risk management
Compliance
Upskilling
Behaviour change
Motivational interviewing
Cross-functional communication
Stakeholder alignment
Service data analysis
Innovation

Location

Australia

Work Type

Remote
Full-time

Experience Level

Clinical leadership
Team lead
Multi-team or functional leadership experience preferred

Education Level

Accredited Practising Dietitan

Benefits

Mentorship from leaders across Australia, the UK, Germany, and Japan
Collaboration with teams in the Philippines and South Africa
Exploration of new markets or international travel
Learning budgets
Conferences
Certifications
Peer shadowing
Global knowledge-sharing culture
Catered wellness talks
Exercise classes
Whoop to track wellbeing
Free barista coffees
Funded social clubs
Quarterly rooftop parties
Parental leave
Miscarriage leave
Health support
Professional development support
Personal days
Whoop membership
Employee Assistance Program

About the Company

Eucalyptus is on a mission to make good health last a lifetime, building better long-term care for people living with obesity.
Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.
Eucalyptus is the company behind Juniper, a leading weight-management program combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care.
Eucalyptus has achieved 130% YoY revenue growth and a 90% reduction in cash burn, leading to a $1.15bn acquisition by Hims & Hers.
Eucalyptus has supported over 350k patients across 5 markets and received selective NICE endorsement to provide services to the NHS.
Eucalyptus has tailored its offering to patients in Australia, the UK, Germany, Japan and Canada.
Eucalyptus is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.
Eucalyptus's goal for the next three years is to support 1 million patients globally to live better for longer, launching into new conditions, demographics, and geographies.
Eucalyptus is on the path to becoming the world’s largest international digital healthcare company.
Eucalyptus is recognised on Hatch’s Hotlist as one of Australia’s top employers.

Equal Opportunity

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings.
When you apply, please let us know of any reasonable adjustments you may need during the interview process.
We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.