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About the Role
As a Secretary within the San Radiology & Nuclear Medicine team, you will provide administrative support and high-quality customer service to patients and referrers. You will manage appointment scheduling, arrivals, invoicing, receipting, and report distribution, collaborating with clinical and non-clinical teams to ensure excellent imaging service delivery.
Responsibilities
- Provide administrative support to patients and referrers.
- Deliver high-quality customer service.
- Manage appointment scheduling.
- Handle patient arrivals.
- Process invoicing and receipting.
- Distribute reports.
- Collaborate with clinical and non-clinical teams.
- Help deliver a high-quality imaging service.
Requirements
- High computer literacy.
- Ability to learn new systems quickly.
- Proven experience in delivering high-quality customer service.
- Confident communication with team members, patients, and families via email, phone, and in person.
- High accuracy with data entry and attention to detail.
- Ability to commit to full-time work Mon-Fri on a rotating roster.
- Previous experience in a similar role within medical imaging or medical reception (desirable).
- Successful candidates will be required to complete pre-employment checks and assessments.
Skills
- Customer service
- Administrative support
- Appointment scheduling
- Invoicing
- Receipting
- Report distribution
- Data entry
- Attention to detail
- Communication
Location
- Sydney
Work Type
- Full-time
- Rotating roster Mon-Fri between 6:30am - 8:30pm
Benefits
- Training provided
- Access to Fitness Passport for health and wellbeing
- Salary packaging to reduce tax
- Discounted membership for Fitness Passport for you and your family
- Access to various cafes, gift shops, and retail outlets onsite and close by
About the Company
- Sydney Adventist Hospital (the San) is part of Adventist HealthCare, which also owns and operates San Day Surgery and Hornsby Adventist Hospital.
- The San is NSW's largest private hospital.
- Founded in 1903, it is a faith-based organization with a history of pioneering research and delivering superior patient care.
- As a not-for-profit, it reinvests in cutting-edge technology and facilities.
- It serves over 2400+ staff members and the community.