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About the Role
People Partners at GYG are trusted advisors and strategic operators who partner closely with leaders to bring people strategy to life, covering culture, engagement, employee relations, performance, and talent development. This is a hands-on, high-impact role for an experienced HR professional in a fast-paced, purpose-driven environment.
Responsibilities
- Contribute to people strategy for Head Office teams across Sydney, Melbourne and Brisbane.
- Review and interpret people data to execute strategy that improves results and team experience.
- Contribute to selected projects each quarter.
- Drive an engaged culture in partnership with managers and stakeholders.
- Lead engagement surveys and support action plan development.
- Proactively identify opportunities to improve the team experience and provide coaching on HR best practices aligned to GYG culture.
- Ensure leaders understand the performance management lifecycle and disciplinary processes.
- Provide 1:1 coaching, authorize formal disciplinary outcomes in collaboration with the Head of People Partnering, and support annual pay and bonus reviews.
- Manage succession planning frameworks backed by individual development plans.
- Champion career development for high-potential team members, review recruitment needs, and ensure a consistent, high-quality onboarding experience.
- Oversee end-to-end case management — from general misconduct to serious matters.
- Maintain accurate records, identify trends, and proactively educate managers on employment legislation, award compliance, and GYG policies.
- Support the National WHS Manager with employee compensation claims, with a focus on understanding and complying with return-to-work plans.
- Lead and coordinate cross-functional People initiatives across the employee lifecycle — including D&I programs, engagement surveys, and recognition.
Requirements
- Minimum 6 years' experience in an HR Business Partner or HR Manager role within a fast-paced environment.
- Advanced understanding of Australian employment law, award interpretation and disciplinary management.
- Proven track record managing end-to-end people projects across the employee lifecycle.
- Excellent command of spoken and written English.
- High-level people management and conflict resolution capability.
- Personable, approachable, and able to build trust at all levels of the organisation.
- Ability to understand, interpret, and present people data clearly.
- Strong Excel skills and comfort working with reporting tools.
- Advanced coaching skills with the ability to give feedback across all levels, backgrounds and experience types.
- Experience developing and delivering People & Culture training to operational managers.
Skills
- HR Strategy
- Data Analysis
- Culture and Engagement
- Performance Management
- Employee Relations
- Succession Planning
- Talent Development
- Workers Compensation
- Project Management
- Conflict Resolution
- Coaching
- Training Delivery
- Excel
- Reporting Tools
Location
- Sydney
- Melbourne
- Brisbane
Work Type
- Full-time
Experience Level
- 6+ years
Education Level
- Bachelor's degree or above in HR, Psychology or a related field
Benefits
- Career growth – Australia and internationally
- Opportunity to become a franchisee
- Annual bonus scheme
- Paid parental leave
- GYG gift voucher
About the Company
- At Guzman y Guzman Mexican Kitchen, our mission has always been to reinvent fast-food.
- We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food.
- We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.