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About the Role

We are seeking an HR Operations Specialist to ensure the efficient and accurate delivery of daily HR processes throughout the employee lifecycle, from onboarding to record management and HR systems. This role involves collaboration with Talent Acquisition, Payroll, and business stakeholders, as well as supporting employee communications, reporting, and process improvements. It is ideal for an organized, problem-solving individual who thrives in a fast-paced setting and is dedicated to enhancing the employee experience.

Responsibilities

Support or manage day-to-day HR operations, including onboarding, offboarding, and employee variations.
Collaborate with Talent Acquisition, Payroll, Administration, and business stakeholders to maintain smooth HR processes.
Maintain accurate HR data, documentation, and employee records across systems.
Utilise HR systems such as Workable, Employment Hero, and Jira to manage workflows and data integrity.
Monitor and support service levels and timelines across HR processes.
Identify process gaps and inefficiencies, escalating or resolving based on role level.
Contribute to the continuous improvement of HR operations and workflows.
Draft employee correspondence, including emails, letters, contract variations, and templates.
Support the development, review, and maintenance of HR policies, procedures, and employee handbooks.
Administer and implement performance review processes, including documentation and follow-up actions.
Prepare HR reports, insights, and supporting documentation to inform business decision-making.
Ensure compliance with relevant employment laws and regulations.
Stay informed of HR best practices and apply updates where required.
Provide support to team members and collaborate across functions.
Escalate issues, risks, or discrepancies appropriately.
Undertake ad hoc HR duties as required.
Senior levels may provide guidance to junior team members and support team capability uplift.

Requirements

1–2 years of experience in HR operations, HR administration, or a related field.
Exceptional attention to detail and top-notch organisational skills.
Ability to juggle multiple tasks while consistently meeting deadlines.
Strong communication abilities and skill in engaging with stakeholders.

Skills

Workable
Employment Hero
Jira

Experience Level

1-2 years

Salary/Compensations

Competitive salary and performance-based bonuses.

Benefits

Opportunities for career growth and development within a global company.
Collaborative and inclusive work environment with exposure to cross-region operations.
Health and wellness benefits.
Flexible working arrangements.

About the Company

TMGM is a leader in online trading and investment services, serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific.
With a global presence and offices on three continents, TMGM is a trusted CFD trading provider.
The company prioritizes regulatory compliance, technological innovation, and exceptional customer service.
TMGM's vision is to empower clients with superior trading conditions using industry-leading platforms.
Continuous investment in research and development enhances liquidity and usability for clients.