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About the Role

Drive and optimise aftercare performance across NSW dealerships, identifying and capitalising on opportunities to increase product penetration. Lead, mentor, and influence sales teams to elevate aftermarket conversion and product awareness, while building strong internal relationships and delivering a premium customer journey.

Responsibilities

• Drive and optimise aftercare performance across our NSW dealerships
• Identify and capitalise on opportunities across new and pre-owned sales channels to increase product penetration
• Lead, mentor, and influence sales teams to elevate aftermarket conversion and product awareness
• Build and maintain strong internal relationships across Sales, Finance, and Leadership teams
• Deliver a premium, tailored customer journey from initial engagement through to post-delivery
• Monitor performance metrics, analyse data, and implement targeted strategies to exceed KPIs
• Uphold best practice across process, compliance, and product execution
• Seamlessly adapt across multiple sites while maintaining consistency in performance and standards

Requirements

• Proven success in aftermarket/aftercare sales within the automotive industry (essential)
• Demonstrable experience within a similar role (essential)
• A high-performance, results-driven operator
• Commission driven for sales
• Demonstrated ability to manage and grow multi-site operations autonomously
• A highly adaptable communicator, capable of influencing diverse teams and dealership environments
• Strong leadership presence with the ability to drive outcomes without direct authority
• Consistent track record of achieving and exceeding sales targets and KPIs
• Advanced capability across CRM systems, reporting tools, and performance tracking
• Exceptional organisational and time management skills in a fast-paced, multi-site role
• Professional presentation and communication aligned to a premium automotive brand
• Operate with an ownership mindset, not an employee mentality
• Take full accountability for performance, results, and execution
• Understand the commercial drivers of the business, including gross profit, margin, and conversion metrics
• Be proactive, adaptable, and energise the teams around you
• Can quickly establish credibility and build influence across multiple locations
• Full-time position across a 5-day roster, including Saturdays
• Flexibility to travel between multiple dealership locations across NSW
• Proven ability to perform in a high-pressure, target-driven environment
• Open to police check
• Have your own vehicle
• Current and valid driver’s licence
• Can start as soon as possible

Skills

• Aftermarket/aftercare sales
• Sales channel optimisation
• Team leadership and influence
• Customer journey management
• Performance monitoring and analysis
• Process, compliance, and product execution
• Multi-site operations management
• Communication
• Influencing diverse teams
• CRM systems
• Reporting tools
• Performance tracking
• Organisational skills
• Time management
• Professional presentation

Location

• NSW dealerships
• Multiple dealership locations across NSW

Work Type

• Full-time
• 5-day roster, including Saturdays

Experience Level

• In line with experience

Salary/Compensations

• Salary package in line with experience

Benefits

• A 'paid day of leave' to celebrate your Birthday
• Access to our Employee Novated Lease Program
• Access to a fully funded EAP Program to support you and your family
• Exclusive access to PitStop offering direct access to shopping discount codes and discounted gift cards

About the Company

• Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer-centric automotive services.
• Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe.
• Dutton Automotive is a Co-Major Partner of Essendon Football Club and currently operates from 21 dealerships throughout Australia. We currently have over 300+ staff nationally and are growing!
• At Dutton Automotive, we value our customers and our employees. Our values are built on prioritising our customer needs, valuing our employee's flexibility to change, and fostering creativity and initiative.