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About the Role
Join our retail team as a Makeup Artist & Beauty Consultant for a prestige beauty brand that values diversity. We offer excellent training, development, and a generous benefits package. This role suits individuals who thrive in a high-performance retail environment, enjoy customer connection, and strive to achieve targets while representing the brand with excellence.
Responsibilities
- Deliver exceptional, personalized customer service.
- Provide tailored makeup solutions through strong consultation skills, linking additional products.
- Educate customers on application techniques and product knowledge in demonstrations, maintaining hygiene standards.
- Meet and exceed sales targets and KPIs.
- Participate in retail events and theme days.
- Maintain 100% professional, polished grooming standards.
- Confidently wear diverse makeup looks that align with brand aesthetic.
- Attend mandatory paid training sessions (virtual and in-person; travel may be required).
- Maintain self-development through branded online training modules.
- Complete all daily tasks before end of shift, including cleaning testers, brushes, and counter displays.
- Unpack stock/testers/studio replenishment to designated storage areas.
- Maintain counter VM, track sales results, and manage time & attendance.
- Recruit new customers, signing them up to our CRM database and handling personal information with integrity.
- Demonstrate an enthusiastic, co-operative team player approach to colleagues, store and brand management.
- Combine creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience.
- Work as part of a high-performing team to create impact with in-store events.
- Ensure the store always achieves high standards of visual merchandising.
Requirements
- Strong makeup skills (self-taught or accredited) – portfolio or examples required.
- Excellent communication and customer service skills.
- Team player with a positive attitude.
- Open to feedback and committed to professional growth.
- Flexible availability including late nights and weekends.
- Impeccably groomed.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Must be able to provide proof of right to live and work in the country if invited to attend for interview.
Skills
- Makeup artistry
- Beauty consultation
- Customer service
- Sales
- Communication
- Teamwork
- Professional grooming
- Visual merchandising
Location
- Retail
Work Type
- Full-time
- Retail
Experience Level
- Industry professional
- Amateur level experience welcome
Education Level
- Qualification in make-up artistry preferred
Benefits
- Excellent training and development
- Generous benefits package
- Competitive remuneration and benefits package
About the Company
- Bobbi Brown is an educational, artistry brand which endeavors to empower our customers to become their own makeup artist with high quality, multi-tasking products to enhance individual beauty, not hide it.
- A leader in prestige beauty with a culture that values diversity of thought and people.