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About the Role

The Senior Manager, Strategy and Performance Management is responsible for driving operational excellence, strategic execution, and performance improvement across the MedTech Deliver organization. This role leads a team responsible for Process Engineering, Kaizen, Performance Management, Data Analytics, and Strategy Deployment, partnering closely with various departments to improve service, cost, quality, productivity, and compliance. The position serves as a key catalyst for transformation initiatives, including process standardization, digitalization, automation, network optimization, and operational readiness for strategic product launches.

Responsibilities

Support the development and execution of Deliver strategies aligned with business and supply chain objectives.
Lead annual strategic planning and objective deployment processes.
Translate strategic priorities into measurable initiatives and execution roadmaps.
Establish governance mechanisms to monitor progress against strategic goals.
Support network optimization, operating model evolution, and capability development initiatives.
Coordinate cross-functional programs that support long-term business growth and operational excellence.
Own the Deliver performance management framework.
Develop KPI structures, dashboards, scorecards, and business review processes aligned with global guidelines.
Monitor operational and financial performance against targets.
Identify risks, trends, and improvement opportunities through data analysis.
Drive root cause analysis and corrective action planning.
Provide insights and recommendations to support business decision-making.
Lead monthly and quarterly business performance reviews.
Lead the Deliver Kaizen portfolio.
Manage Process Engineering and Kaizen resources to deliver business impact.
Prioritize improvement initiatives based on business value and strategic alignment.
Promote LSS, SS, and problem-solving methods across the organization.
Drive process standardization and best practice deployment across sites.
Support automation, digitalization, and operational innovation initiatives.
Lead strategic transformation initiatives across Deliver operations.
Establish program governance, milestone tracking, risk management, and benefit realization processes.
Partner with business and functional leaders to drive successful implementation of major initiatives.
Lead and develop a high-performing team of analysts, process engineers, and Kaizen professionals.
Build organizational capabilities in performance management, analytics, project management, and operational excellence.
Foster a culture of accountability, innovation, collaboration, and continuous improvement.
Coach and develop future leaders within the organization.
Collaborate with Customer Solutions, Finance, IT, Planning, Procurement, CQ, and commercial teams.
Influence stakeholders through data, business insights, and structured recommendations.
Communicate performance, risks, opportunities, and strategic initiatives to senior leadership.

Requirements

10+ years of experience in Supply Chain, Logistics, Operations, Strategy, or related disciplines.
5+ years of people leadership experience.
Proven experience leading strategic initiatives and business transformation programs.
Strong background in performance management, business analytics, and operational excellence.
Experience working with DC ops, Customer service, 3PL providers.
Consultant experience is a plus.
Experience influencing senior leaders and managing cross-functional stakeholders.

Skills

Strategic Planning
Business Performance Management
PMO
Data Analytics and Business Intelligence
LSS
SS
Power BI
Tulip
Analytical Reasoning
Business Alignment
Collaboration
Continuous Improvement
Demand Forecasting
Developing Others
Distribution Management
Distribution Resource Planning (DRP)
Financial Competence
Inclusive Leadership
Leadership
Lean Supply Chain Management
Operational Excellence
Order Management
Organizing
Procurement Policies
Sales and Operations Planning (S&OP)
Strategic Supply Chain Management
English (Business Level)
Japanese (Native Level)

Location

Chiyoda, Tokyo, Japan

Work Type

Full-time

Experience Level

Senior Manager
10+ years experience
5+ years people leadership experience

About the Company

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body, and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity. Learn more at https://www.jnj.com/.