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About the Role

This role supports the sales team with all back-end activities, facilitating the sales process and executing operational tasks in compliance with Valentino’s guidelines.

Responsibilities

• Maintain efficient organization of sellable and non-sellable products in the store.
• Provide support to the Sales Teams, ensuring efficient and fast replenishment of merchandise on the shop floor.
• Support the Store Managers with orders of non-core material (stationary, packaging, uniforms, etc.).
• Process deliveries and transfers within the due dates to support sales and client experience.
• Process omnichannel ship-from-store orders (when applicable).
• Manage stock activities by leveraging company tools and systems (SAP, Smart XP, PRISM, SAP, After Sales App etc.).
• Conduct regular cycle counts and annual stock-takes to maintain accurate inventory records.
• Track reconciliation of stock discrepancies, promptly reporting any stock loss, thefts cases and unusual stock adjustment cases for approval.
• Perform regular audits of stock movements (e.g., stolen merchandise, negatives on hand, in-transit, on-consignment, on hold, repairs, damaged, uniforms etc.).
• Support the Store Manager in the implementation of Loss Prevention policies and in managing potential challenges.
• Implement solid control over merchandise promptly identifying defective or damaged items.
• Ensure proper product handling and care to avoid damages and missed sales opportunities.
• Assist Colleagues in managing after-sales processes (client returns, repairs, complaints etc.) ensuring the utmost client care.

Requirements

• High standard in executing back-end processes to support sales teams and enhance store performance.
• Strong ability to maintain accurate inventory records through regular audits, stock-takes, and efficient reconciliation of discrepancies.
• Precision in handling products, ensuring adherence to quality standards, and proactively addressing defective or damaged items.
• Flexibility to promptly support front of house colleagues to deliver exceptional client service.
• Ability to effectively collaborate with sales teams and management, ensuring smooth product flows and high-quality client care during after-sales processes.

Skills

• SAP
• Smart XP
• PRISM
• After Sales App

Work Type

• Full-time

Salary/Compensations

• $21-$25 per hour

Benefits

• Benefits

About the Company

• A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
• Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community.
• Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
• The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality.
• Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.