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About the Role

The Talent Leader is empowered to create an exceptional and motivating guest experience in their store. They spearhead the recruitment of a diverse, passionate team that reflects the company's Core Values. By anticipating staffing needs and unleashing creative recruitment strategies, they ensure the brands are always staffed by individuals committed to greatness. They drive success through excellence in talent leadership, meeting and exceeding all goals associated with professional growth and cultural alignment.

Responsibilities

Cultivates a guest-focused environment by driving volume and anticipating guest needs.
Models excellent service standards and coaches associates to deliver exceptional guest experiences.
Performs opening and closing procedures to ensure operational readiness and proper shutdown of daily activities.
Acts as a brand ambassador, ensuring all candidates are educated on and meet specific appearance and professionalism standards.
Supports training effectiveness by coaching team members, tracking completion, gathering feedback, and partnering with leadership to reinforce expectations.
Leads the full-cycle recruitment process to identify and attract high-caliber candidates who align with the mission and values.
Conducts professional interviews and develops standardized evaluation tools to ensure a consistent and high-quality selection process.
Serves as the primary liaison between hiring leaders and candidates, prioritizing open requisitions and managing communication.
Masters the art of scheduling by seamlessly balancing associate availability with the evolving needs of the business to ensure the right talent is in the right place at the right time to maximize guest engagement and drive peak operational performance.
Onboards and trains team members through company programs that support skills, guest experience, product knowledge, and operational excellence.

Requirements

3–5 years of experience in high-volume retail management with a demonstrated track record of building high-performing, diverse teams.
Human Resources experience is a plus.
A deep understanding of store operations, allowing for the anticipation of staffing needs before they impact the guest experience.
Must possess a relentless Guest First mentality and an infectious energy that inspires those around you.
Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends.
A sharp eye for the unique aesthetic and professional standards of the brand, acting as a living embodiment of the company culture.
Expert-level ability to navigate complex scheduling, aligning individual associate availability with peak business hours to ensure seamless floor coverage.
A forward-thinking recruiter who doesn’t just fill vacancies but continuously scouts for top-tier talent to build bench strength for future growth.
Ability to translate staffing metrics and turnover data into actionable strategies that drive positive, measurable results.
A natural ability to motivate and develop others, fostering an environment of personal and professional growth through authentic relationship building.
Comfort with high-stakes decision-making and the ability to provide direct, constructive feedback to maintain excellence across all levels.
A "think-outside-the-box" mindset when it comes to sourcing, interviewing, and retaining a passionate team in an ever-evolving market.

Skills

Recruitment
Talent Leadership
Guest Experience
Team Building
Coaching
Training
Interviewing
Scheduling
Operational Excellence
Relationship Building
Decision-Making
Feedback Delivery
Sourcing
Retention

Location

Austin, TX

Work Type

Full-time

Experience Level

3-5 years retail management experience

Benefits

Associates have made us one of Fortune's Best Companies to Work For!

About the Company

A fast-growing, founder-led retail company with five dynamic and expanding brands.
Mission: to give back to our communities and make the world a better place.
Operations in 37 states (and growing).
Driven by purpose, powered by entrepreneurial spirit, and committed to delivering an outstanding experience for guests and associates.
Motto: "Stand Out. For Good".
Commitment to giving back through Mission Mondays (10% of net proceeds to local charities) and partnership with Coprodeli USA to build schools in Peru.
Stand Out For Good, Inc. is a purpose-based, inspiring lifestyle and fashion family of brands rooted in community and committed to giving back.

Equal Opportunity

Stand Out For Good, Inc. is an equal opportunity employer and values diversity.
All employment decisions are decided on the basis of qualification, merit and business need.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.