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About the Role

The Attraction Attendant is responsible for providing an exceptional guest experience by ensuring the safe, efficient, and enjoyable operation of attractions within the park. This entry-level role focuses on maintaining safety standards, delivering outstanding customer service, and ensuring each guest leaves with a positive and memorable experience.

Responsibilities

• Greet guests and determine their needs.
• Operate, open, and close assigned attractions in accordance with safety and operational guidelines.
• Complete and document all required attraction safety and operational checklists.
• Ensure guests meet attraction guidelines before entry and secure all safety devices prior to operation.
• Monitor attractions throughout ride cycles for safety compliance.
• Address guest issues and enforce rules in a professional and courteous manner.
• Assist guests on and off attractions and thank them for their visit.
• Maintain cleanliness of attractions and surrounding areas.
• Dispose of trash and perform cleaning tasks as required.
• Report any attraction deficiencies or safety concerns immediately to a supervisor.
• Perform other duties as assigned by the Shift Supervisor or Manager on Duty.

Requirements

• High School Diploma or Equivalent preferred, but not required.
• This is an entry-level position—training will be provided.

Work Type

• entry-level

Experience Level

• entry-level

Education Level

• High School Diploma or Equivalent preferred

About the Company

• Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences.
• With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages.
• The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks.
• Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands.
• The Company operates nearly 90 locations throughout the U.S.

Equal Opportunity

• Family Entertainment Group is an equal opportunity employer.