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About the Role

We’re seeking a highly detail-oriented and technically fluent Digital Operations Associate to help power performance-driven advertising across our media portfolio. This role blends digital execution, reporting, and AI-enabled campaign strategy, ensuring every advertiser campaign activation plan is optimized, accurately deployed, and backed by actionable insights. You will own post-campaign performance reporting, transforming data into clear, client-ready insights, manage advertiser eblast deployments with precision, and support the Sales team by leveraging AI-powered RFP tools, campaign-building platforms, and intelligent agents.

Responsibilities

Own the end-to-end build of post-campaign performance reports using Pressboard.
Ensure all reporting integrations and data feeds are properly configured and functioning.
Monitor report accuracy, formatting, and delivery timelines.
Work with internal teams to troubleshoot reporting issues as they arise.
Customize reports as needed based on client or sales requirements.
Maintain best practices and documentation for Pressboard workflows.
Build and deploy advertiser eblast campaigns using Sailthru.
Coordinate with the PMO via ClickUp to obtain creative assets and campaign details.
QA all emails to ensure accuracy, rendering quality, and brand standards and ensure all deployments are compliant with CASL requirements.
Schedule and launch email campaigns according to approved timelines.
Support audience segmentation and custom list building.
Collaborate with Ad Operations and Digital teams during high-volume periods to ensure campaigns are accurately built, trafficked, and optimized.
Assist with trafficking or execution across platforms such as Google Ads, Meta, TikTok, YouTube, Reddit and LinkedIn when required.
Help identify opportunities to improve workflow efficiency and reporting quality.
Assist in supporting data clean room matches and audience activation initiatives in partnership with sales and ad operations.
Coordinate internal processes tied to clean room data collaboration, ensuring timely execution and follow-up.
Help translate data match insights into actionable sales narratives and activation opportunities.
Contribute to go-to-market strategies for data-driven products and new monetization initiatives.

Requirements

1 to 3 years of experience in digital operations roles preferred (e.g., Marketing Ops, Ad Ops, Sales Ops).
Hands-on experience with email marketing platforms such as Sailthru or similar.
Familiarity with campaign reporting tools such as Pressboard or equivalent platforms is an asset.
Working knowledge of Google Ad Manager and major paid social platforms is a plus.
Strong attention to detail and quality control mindset.
Highly organized with the ability to manage multiple deadlines.
Comfortable working in project management tools such as ClickUp or similar.
Understanding of CASL and email compliance best practices preferred.
Strong communication and cross-functional collaboration skills.

Skills

Digital execution
Reporting
AI-enabled campaign strategy
Pressboard
Sailthru
ClickUp
Google Ads
Meta
TikTok
YouTube
Reddit
LinkedIn
Google Ad Manager
Paid social platforms

Location

Canada

Work Type

Full-time

Experience Level

Early-career
1-3 years

Benefits

Health and Dental Benefits
Employee & Family Assistance Program (EFAP)
Online health & wellness resources through Homewood Health
Scholarship program available for employees’ children
Exclusive employee subscription rates for SJC publications
A complimentary 1-year Toronto Life Insider membership
Discounted annual GoodLife membership
Participation in the Perkopolis Perk Program

About the Company

SJC stands as Canada’s largest privately owned communications company, distinguished by its portfolio of leading media brands, including Toronto Life, Chatelaine, and Maclean’s.
A dynamic and influential organization within the industry, SJC excels in the creation, publication, and production of best-in-class content through its comprehensive content and creative studios, advanced advertising technology, and state-of-the-art print facilities.
We collaborate with clients across North America to deliver innovative marketing solutions that effectively inform, inspire, and empower audiences across all platforms.
With significant reach and influence, SJC has proudly been recognized as one of Canada’s Best Managed Companies for 22 consecutive years, a testament to our commitment to excellence.

Equal Opportunity

SJC is proud to be an equal-opportunity employer, where everyone feels welcome and has the opportunity to thrive.
We're committed to creating inclusive and barrier-free recruitment processes and work environments.
If you're contacted for an interview and require any accommodations to ensure a fair and equitable experience, please let our Human Resources team know.
We'll handle any information you share with complete confidentiality.
Equality and respect for all is one of our founding values and core beliefs at SJC.
We are a diverse group with associates of all ages, orientations, races and talents.
We celebrate this diversity and we draw strength from it.
Inclusivity at SJC means fostering a culture that welcomes and respects each individual as equal – both inside our walls and within the larger community.