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About the Role

The Digital Technologies Business Unit (DTBU) is implementing cutting-edge AI technology, computer vision, and augmented reality in the operating room (OR) to augment surgical coaching and performance. The Touch SurgeryTM Video solution is an innovative video management and data analytics platform for hospitals. As a Principal Implementation Specialist, you will take on a pivotal role in advancing our implementation projects, following the customer journey from pre-sales through post-Go-live.

Responsibilities

Project manage multiple concurrent full-cycle implementations of Touch Surgery Ecosystem at major hospital systems, ensuring projects are executed on-time and within budget.
Engage with clinical and administrative stakeholders, ensuring polished communication and collaboration throughout each deployment project with Surgeons, Nurses, OR Managers, Residents, Hospital IT and Biomedical Engineering.
Develop and maintain a deep understanding of the Touch Surgery Ecosystem and build working relationships with internal product and engineering teams to ensure real-world client feedback is incorporated into future product development.
Lead Kickoff and Training Presentations for clinical audiences and provide Go-Live support in the operating room.
Test and install hardware solutions in live operating rooms prior to deployment, including network configuration.
Partner with the sales team and project manage and support pre-sales activities, including IT, privacy and cybersecurity reviews, leveraging Medtronic’s expert teams when required.
Monitor account health post Go-live and create and execute action plans to increase adoption and prevent account risk.

Requirements

Bachelor’s degree required.
Minimum of 4 years of experience working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy or medical device perspective.
Strong project management skills and experience with project management tools are prioritized.
Experience with driving the adoption of digital technologies.
Ability to work remotely and productively for an international company spanning multiple time zones across the US and Europe.
Ability to communicate and influence effectively across multiple internal teams and customer departments.
Ability to travel 25-75% of the time, as needed, to customer sites.
Experience with Healthcare IT is preferred, including network configuration and live streaming technologies.
Some technical proficiency is required to understand our products and conduct the required testing with integrated surgical video systems.

Skills

AI technology
Computer vision
Augmented reality
Project management
Digital technologies adoption
Healthcare IT
Network configuration
Live streaming technologies
Technical proficiency

Location

Remote

Work Type

Full-time
Remote

Experience Level

Principal

Education Level

Bachelor's degree

Salary/Compensations

United Kingdom: 62,400.00 GBP - 93,600.00 GBP

Benefits

Competitive Salary
Flexible Benefits Package
Short-term incentive called the Medtronic Incentive Plan (MIP)

About the Company

Medtronic leads global healthcare technology and attacks challenging health problems by finding solutions.
Mission: to alleviate pain, restore health, and extend life.
A global team of 95,000+ passionate people.
Engineers at heart, putting ambitious ideas to work to generate real solutions.
Talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives by improving and redefining how the world treats pressing health conditions.
Industry leadership comes from the passion and ingenuity of our people.
We build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team with one Medtronic Mindset.
Speed and decisiveness run through our DNA.
Diverse perspectives inspire bold answers.
We deliver results the right way.
Experiences that put people first.
Respect for people is the hallmark of our humanity.
Creating a culture of belonging and providing career-building resources.
Life-transforming technologies.
Better outcomes for our world.
Advancing healthcare, society, and equity.
Insight-driven care.
Fresh viewpoints.
Cutting-edge AI, data, and automation.
Shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

Equal Opportunity

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.