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About the Role

As a Senior Clinical Specialist supporting the Deep Brain Stimulation (DBS) Therapy group, you will provide surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory. This field-based, remote position requires residing within the territory and driving to multiple accounts. You will act as a technical resource, educate healthcare professionals on products and therapies, and potentially engage in market development activities.

Responsibilities

Conducts on-site education and/or consulting.
Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
Participates in conventions, forums, and meetings to increase product awareness.
Works closely with the DBS Sales and Clinical teams to provide customer case coverage and sales support.
Serves as a technical resource to support sales of a specific medical product or solution.
Maintains current knowledge about assigned products and services as well as competitive products.
Proactively identifies needs and teaches a broader level of caregivers and account employees for new and existing accounts.
Educates and trains physicians, hospital personnel, and office staff on technical matters relating to products and therapies.
Functions using healthcare universal precautions to minimize exposure to infectious disease and radiation.
Serves as the primary resource for scheduled and unscheduled clinical events, periodically working weekends, evenings, and nights.
May engage in overnight travel within own district or neighboring districts.
Works efficiently and autonomously with little direction when outside of clinical events.
Attends national meetings, district meetings, and other training as requested.
Wears a 7-9 lbs protective lead apron for extended periods in the operating room.
Lifts up to 40 lbs.
Sits, stands, and/or walks for 8+ hours per day.
Bends/stoops, squats, and balances frequently.
Performs duties requiring specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.

Requirements

High School Diploma or GED AND a minimum of 8 years of clinical or medical sales experience; OR Associate Degree with a minimum 6 years of clinical or medical sales experience; OR A Bachelor’s degree with a minimum of 4 years of clinical or medical sales experience.
Must have a valid driver's license and active vehicle insurance policy.
Driving record will be reviewed and considered as part of the application.
Requires unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).
Must be able to function using healthcare universal precautions.
Must be able to serve as the primary resource for scheduled and unscheduled clinical events.
Must be able to periodically work weekends, evenings, and nights.
Must be able to engage in overnight travel within own district or neighboring districts.
Must be able to work efficiently and autonomously with little direction when outside of clinical events.
Must be able to attend national meetings, district meetings, and other training as requested.
Must be able to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room.
Must be able to lift up to 40 lbs.
Must be able to sit, stand, and/or walk for 8+ hours per day.
Must be able to bend/stoop, squat and balance frequently.
Requires specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Skills

Surgical coverage
Follow-up
Support
Troubleshooting
Customer service
Education
Technical resource
Sales support
Product awareness
Market development
Organizational skills
Ability to work under pressure
Clinical experience with implantable neurological products and patient care
Servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company
Clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Understanding of basic reimbursement and healthcare environment

Location

Remote
Within the territory

Work Type

Remote
Field-based

Experience Level

Senior

Education Level

High School Diploma or GED
Associate Degree
Bachelor's degree
Bachelor's degree in a health care related field
Master's degree
Registered nurse or HCP with experience in a sterile environment

Salary/Compensations

$88,000.00 - $132,000.00

Benefits

Sales Incentive Plan (SIP)
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan

About the Company

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain.
Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.
Our industry leadership comes from the passion and ingenuity of our people.
Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work.
Speed and decisiveness run through our DNA.
Diverse perspectives inspire our bold answers to any challenge that comes our way.
We deliver results the right way, breakthrough after patient breakthrough.
Experiences that put people first.
Respect for people is the hallmark of our humanity.
Life-transforming technologies.
Better outcomes for our world.
Insight-driven care.
Fresh viewpoints.
Cutting-edge AI, data, and automation.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

Equal Opportunity

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.