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About the Role

We're seeking a Product Design Manager to lead design across our Enterprise segment, shaping the design direction of a category-defining product at the forefront of AI and legal technology. This player-coach role involves leading a team of product designers, partnering with Product and Engineering, and advancing design maturity across Vincent as the product scales globally.

Responsibilities

• Define and drive the experience strategy for Vincent, ensuring design decisions reflect the complex workflows and high standards of enterprise legal users.
• Lead, manage, and mentor a team of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.
• Partner with Product, Engineering, Research, and Data Science to shape the product roadmap and deliver cohesive, high-quality experiences.
• Champion user-centered design by embedding research and data-informed practices into the product development process.
• Communicate design rationale, insights, and tradeoffs clearly to stakeholders at all levels, including senior leadership.
• Leverage AI capabilities thoughtfully to create intelligent, adaptive experiences that serve enterprise legal professionals.
• Hire and develop exceptional design talent through feedback, coaching, and performance development.
• Plan and allocate resources effectively to meet delivery goals and drive long-term strategic impact.

Requirements

• 7+ years of product design experience, including SaaS or complex platform environments.
• 5+ years of experience leading and managing product design teams.
• A proven track record of shipping high-quality, user-centered products at scale.
• Deep expertise in user research, interaction design, and systems thinking.
• Experience designing for enterprise users with complex, high-stakes workflows.
• Demonstrated ability to connect design strategy to business and customer outcomes.
• A coaching mindset, able to build trust, grow talent, and lead through ambiguity.
• Proficiency with modern design and collaboration tools (Figma, Miro, etc.).
• Strong understanding of accessibility standards (WCAG) and inclusive design principles.
• A growth mindset when it comes to process improvement and new technologies, especially AI.
• Experience designing AI-driven or data-intensive products.
• Familiarity with legal, enterprise, or regulated industry products.
• Experience contributing to or evolving platform-level design systems in multi-product environments.

Skills

• Product Design
• SaaS
• Complex Platform Environments
• Team Leadership
• Product Design Management
• User Research
• Interaction Design
• Systems Thinking
• Enterprise User Design
• Design Strategy
• Business Acumen
• Customer Outcomes
• Coaching
• Talent Development
• Ambiguity Management
• Figma
• Miro
• Accessibility Standards (WCAG)
• Inclusive Design
• Process Improvement
• AI Technologies
• AI-driven Product Design
• Data-intensive Product Design
• Legal Industry Products
• Enterprise Industry Products
• Regulated Industry Products
• Platform Design Systems

Location

• Canada (excluding Quebec)
• US
• Burnaby
• Calgary
• Toronto

Work Type

• Hybrid

Experience Level

• 7+ years of product design experience
• 5+ years of experience leading and managing product design teams

Salary/Compensations

• $150,000 to $187,500 to $225,000 CAD

Benefits

• Competitive, equitable salary
• Top-tier health benefits, dental, and vision insurance
• Hybrid work environment
• Flexible time off policy, with an encouraged 20 days off per year
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program

About the Company

• Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
• We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
• Clio is on a mission to transform the legal experience for all.
• Clio is the global leader in legal AI, building the platform that powers the future of legal work.
• With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes.
• At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action.
• By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action.
• As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio.
• Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact.
• Clio’s leadership and momentum have been recognized globally.
• In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide.
• We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies.
• We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists.
• Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges.
• Join Clio and help define the future of legal work through AI.
• Learn more at clio.com/careers.
• We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.

Equal Opportunity

• We are dedicated to diversity, equity and inclusion.
• We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
• We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
• We are committed to equal employment and we encourage candidates from all backgrounds to apply.
• Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.