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About the Role

Responsible for the overall management and profitability of table games on a shift basis while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment.

Responsibilities

Provides leadership and direction to the table games operations as well as develops performance objectives and delivers performance evaluations for direct reports
Monitors table games operations on a shift basis
Responds to and resolves issues as escalated
Verifies requests for fills/credits on the gaming floor; verifies and maintains inventories
Verifies jackpots and table games wins
Assesses active table game performance/results and reports to the Shift Manager
Trains team members
Participates in all table games marketing initiatives
Inspects the games area for repair, maintenance and facilities reporting
Verifies team members timesheets
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
Ensures compliance with licensing laws, health and safety and other statutory regulations
May perform supervisory duties
Manages other initiatives as required

Requirements

High School Diploma
Post Secondary education or suitable combination of education and experience an asset
Experience in gaming management
Leadership experience
Ability to successfully obtain a Gaming License
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Computer literacy in MS Office
Bilingual (English/French) is an asset but not required

Skills

Gaming management
Leadership
Customer service
Communication
MS Office

Location

Casino environment

Work Type

Full-time
Non-traditional work hours

Experience Level

Management experience

Education Level

High School Diploma

Salary/Compensations

Minimum Rate (CAD $) 32.25
Job Rate (CAD $) 36.80
Maximum Rate (CAD $) 36.80

Benefits

Inclusive and collaborative working environment
Tools and technology needed to delight clients
Opportunity to work with and learn from diverse industry leaders
Freedom to Innovate
Environment that values diversity as a source of strength

About the Company

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada.
With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.
Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

Equal Opportunity

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.
We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
We are committed to promoting Responsible Gambling.