About the Role
The Law Office of Bryan Fagan is seeking an experienced and motivated Sales Representative/Ambassador to join our dynamic Intake team. This role is one of the first points of contact for prospective clients, responsible for evaluating and qualifying leads, and guiding them through the initial, legal intake process.
Responsibilities
- Complete high volume and prompt client communication via phone, email, and online channels, in efforts to explain our valuable legal services.
- Maintain a high level of customer service and professionalism in all interactions.
- Conduct initial consultations to gather information and determine potential clients' legal needs.
- Schedule appointments with attorneys for qualified leads.
- Meet and or exceed sales goals.
- Handle all administrative task timely and accurately: data entry, prepare and send documents, reporting on lead conversion, etc.
- Maintain strong and concise communication with internal teams regarding leads.
Requirements
- 2+ years of sales experience in a legal intake specialist role or similar business to customer sales role that is highly customer service focused.
- Computer proficiency with MS Office or Google Suite, and experience with CRM software, preferably HubSpot.
Skills
- Excellent customer service skills
- Solid sales acumen
- Ability to effectively communicate the value of legal services
Location
- Austin
Work Type
- Full Time
Experience Level
- 2+ years of sales experience
Education Level
- HS School diploma or equivalent required
- Associate or bachelor's degree preferred
Benefits
- Affordable medical, dental, vision, 401K (with a 5% company match), and life insurance.
About the Company
- The Law Office of Bryan Fagan is a firm that excels in family, estate planning & probate, and criminal law matters.
- We have (11) offices in Texas: (2) offices in Houston (Corporate and River Oaks), and (1) office in Atascocita, Humble, Kingwood, The Woodlands, Austin, Dallas, San Antonio, Fort Worth, and Humble.
Equal Opportunity
- We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.
