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About the Role

Heartflow is a medical technology company dedicated to advancing the diagnosis and management of coronary artery disease. The Clinical Field Specialist, CT role is crucial for optimizing customer imaging programs and workflows through expert training and relationship building with healthcare professionals.

Responsibilities

• Assess the customer lifecycle and ensure the coronary CT program is optimized for customer success.
• Identify areas for improvement and recommend enhancements to quality acceptance rates during customer onboarding.
• Ensure continuous implementation of necessary changes by customers to optimize Heartflow product usage.
• Conduct virtual and/or live training for technologists using various methods, including product demonstrations and group sessions.
• Establish credibility and maintain strong working relationships with key stakeholders.
• Maintain accurate records of customer contacts, CT volume, engagement logs, and training records in Heartflow systems.
• Capture customer feedback and participate in clinical discussions regarding Heartflow analysis across multiple products.
• Stay knowledgeable about the latest CT and Workstation technology innovations, training delivery methodologies, and training materials.
• Develop and execute plans to proactively optimize customer performance and identify improvement opportunities.

Requirements

• Substantial experience in clinical and cardiac CT.
• Ability to express a deep understanding of Heartflow’s technology and products.
• Passion for delivering the highest level of customer support.
• Must have active ARRT Certification in CT or Board Certified in Radiology.

Skills

• Expert knowledge of cardiac CT.
• Teaching experience.
• Industry experience.
• Strong communication skills.
• Demonstrated success in building relationships.

Location

• Remote

Work Type

• Remote
• Full-time

Experience Level

• Minimum 3 years cardiac CTA experience.

Education Level

• Associate degree in radiology, technology or related field required.
• Bachelor’s Degree preferred.

Salary/Compensations

• $100,000-140,000 per year
• Eligible for discretionary commission-based earnings.

About the Company

• Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology.
• The flagship product is an AI-driven, non-invasive cardiac test called the Heartflow FFRCT Analysis.
• Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway.
• Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation.
• The product is cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

Equal Opportunity

• Heartflow is an Equal Opportunity Employer.
• We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
• This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.