Customer Experience Associate at Weis Markets | US | Rezi

Customer Experience Associate at Weis Markets

Customer Experience Associate

Weis Markets · US

1 months ago

Customer Experience Associate

Weis Markets · US

a month ago
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About the Role

WEIS is seeking associates who are passionate about teamwork and the growth of its associates and communities. This company values respect, understanding, and appreciation for its employees.

Responsibilities

  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
  • Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register.
  • Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
  • Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
  • Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department.
  • Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
  • Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors.
  • Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE).
  • May also be called upon to assist in other departments.

Requirements

  • Must be able to perform each essential duty satisfactorily with or without an accommodation.

Skills

  • Customer service
  • Cash handling
  • Merchandise bagging
  • Sanitation
  • Cooperation
  • Personal Protected Equipment (PPE) utilization

Location

  • 30 Primrose Lane

Work Type

  • Full-time

Experience Level

  • No prior experience required

Education Level

  • High School Diploma or General Education Degree (GED) or working towards

About the Company

  • WEIS is a family company known for talent development at all levels, providing growth and endless career opportunities.
  • WEIS is committed to the growth of its associates and communities.
  • WEIS believes that together, they can achieve anything.
  • WEIS associates are the backbone of the company.

Equal Opportunity

  • Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
  • Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws.
  • A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.