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About the Role

Seeking a business-oriented AI and automation leader to identify, prioritize, design, and implement workflow improvements that reduce seller administrative burden, improve internal process efficiency, and increase customer-facing time. This role translates business needs into scalable process improvements, low-code automations, agent-assisted workflows, and adoption plans across sales and marketing operations.

Responsibilities

Identify repetitive, rules-based, high-friction work that can be simplified, automated, or shifted out of seller workflows.
Translate business pain points into process maps, workflow logic, requirements, and prioritized automation opportunities.
Prototype and implement solutions using Microsoft tools such as Power Automate, Copilot Studio, SharePoint, Forms, and Teams.
Partner with Salesforce, IT, and architecture teams when workflows require CRM integration or broader system connectivity.
Pilot solutions with small cohorts, collect feedback, and iterate quickly.
Define metrics and track business impact for workflow changes.
Support adoption through training, documentation, and enablement.
Document guardrails, risks, and readiness criteria so solutions are scalable and sustainable.

Requirements

Bachelor’s degree in any related STEM courses
5+ years of experience in business analysis, process improvement, workflow design, operations, or automation.
Strong process mapping and requirements translation skills.
Hands-on experience with workflow tools
Strong comfort using AI tools to accelerate analysis, drafting, and workflow design.
Strong stakeholder management and communication skills across business and technical teams.
Ability to move quickly, pilot solutions, and improve through feedback.
Authorized to work in the United States without sponsorship now and in the future.

Skills

Microsoft Power Automate
Microsoft Copilot Studio
Microsoft SharePoint
Microsoft Forms
Microsoft Teams
Salesforce workflows
Snowflake
Data platform concepts
User enablement
Training
Change adoption
Solution quality validation
Pilots
UAT
QA

Location

United States

Work Type

Hybrid

Experience Level

5+ years of experience

Education Level

Bachelor’s degree in any related STEM courses

Benefits

Market-leading 401(k) and profit-sharing plan
Variety of medical insurance plans
Dental and vision coverage
Family formation benefits
Paid parental leave (maternal and paternal)
Employee Assistance Program
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans (inclusive of vacation, holiday, and sick leave)

About the Company

Emerson is a global leader in automation technology and software.
Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, Emerson is helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
Emerson offers equitable opportunities, celebrates diversity, and embraces challenges.
Emerson is motivated by a spirit of collaboration that helps its diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable.
Emerson has built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems.
Emerson is a proud corporate citizen in every city where it operates and is committed to its people, its communities, and the world at large.
Emerson's people are at the center of everything they do.

Equal Opportunity

Emerson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.
We are committed to providing a workplace free of any discrimination or harassment.