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About the Role

Serve as the primary technical resource and opportunity leader for select strategic accounts, OEM partnerships, and complex industrial opportunities. Work closely with customers, sales, engineering, and product development teams to understand customer needs, architect practical solutions, and guide opportunities through technical evaluation and decision-making.

Responsibilities

• Lead assigned strategic accounts, OEM opportunities, and complex industrial projects through discovery, technical validation, solution development, proposal support, objection handling, and close.
• Lead customer discovery efforts to understand operational challenges, technical requirements, business objectives, and decision criteria.
• Develop and execute technical opportunity strategies that align customer requirements, solution design, internal resources, and next-step commitments.
• Lead customer meetings, site visits, technical presentations, application reviews, and solution discussions that advance opportunities toward closure.
• Build trusted relationships with engineering, operations, facilities, maintenance, procurement, and leadership stakeholders.
• Present and defend G&G solutions during customer evaluations and technical reviews.
• Position G&G against competitive alternatives based on performance, reliability, application fit, total cost of ownership, and operational risk.
• Respond to technical objections, specification questions, application concerns, and solution feasibility discussions.
• Maintain visibility into assigned opportunities, technical action items, and next-step commitments within CRM.
• Support strategic account growth by helping convert individual projects into long-term customer relationships and standardization opportunities.
• Translate customer requirements into practical, manufacturable lighting solutions.
• Develop application recommendations, product selections, layouts, drawings, and supporting technical documentation.
• Review environmental conditions, installation constraints, and performance expectations to ensure solutions are properly applied.
• Collaborate with engineering and product development teams to communicate customer requirements, design inputs, and application context.
• Support custom, configured, or modified solutions where standard products do not fully meet customer needs.
• Assist with feasibility reviews, validation efforts, prototype evaluations, and technical assessments.
• Ensure solutions balance customer requirements, manufacturability, reliability, performance, and long-term value.
• Support the development of repeatable application standards and solution packages that improve efficiency and consistency.
• Serve as a trusted technical advisor to customers, sales, engineering, and product development teams.
• Support specification development, technical positioning, and solution adoption on strategic projects.
• Identify recurring customer requirements, application challenges, and specification barriers that may influence future product development.
• Partner with engineering and product development to translate market needs into product improvements and solution enhancements.
• Help develop tools, documentation, application standards, and technical resources that improve organizational effectiveness.

Requirements

• Must align with G&G’s Core Values.
• Proven ability to work directly with customers, sales, engineering, product development, operations, and leadership to solve complex application challenges and advance opportunities toward closure.
• Demonstrated ability to lead customer conversations, build trust with technical stakeholders, and navigate complex technical decision-making processes.
• Strong ability to communicate technical concepts clearly to both technical and non-technical audiences.
• Comfortable leading customer meetings, technical reviews, application evaluations, and site visits.
• Exceptional written and verbal communication skills, CRM discipline, and the ability to work cross-functionally across sales, engineering, operations, and leadership.

Skills

• Applications engineering
• Solutions engineering
• Technical sales
• Industrial lighting
• Electrical products
• Controls
• OEM solutions
• Industrial equipment
• Lighting applications
• Electrical systems
• Industrial facilities
• Harsh-environment products
• Mechanical systems
• Engineered solutions
• Technical documentation
• CRM

Location

• Malta, NY

Work Type

• In-house
• Travel up to 30%

Experience Level

• 7+ years of experience in applications engineering, solutions engineering, technical sales, industrial lighting, electrical products, controls, OEM solutions, industrial equipment, or related technical markets.

Education Level

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related technical field preferred; equivalent experience will be considered.

Salary/Compensations

• Up to 200K Annually plus Variable Compensation tied to business growth, operational performance, and achievement of company objectives.

Benefits

• Variable Compensation tied to business growth, operational performance, and achievement of company objectives.

About the Company

• At G&G Industrial Lighting, we don’t just build lights—we engineer solutions that perform in the toughest environments. From food processing facilities to transit systems and industrial applications, our products are designed to thrive where others fail. Built on a foundation of innovation, customer-first thinking, and American manufacturing, we partner closely with our customers to solve real-world challenges and deliver reliable, purpose-built solutions.