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About the Role

Working alongside Purchasing and technical teams, this role offers complete administrative support to the Purchasing area, ensuring all aspects are handled accurately and in a timely manner.

Responsibilities

• Raise and distribute purchase orders to suppliers.
• Follow up on overdue purchase orders to ensure timely delivery.
• Process order acknowledgements and report discrepancies.
• Collaborate with the Parts Controller to manage parts on hold.
• Clarify order details with Sales when needed.
• Update the purchasing system with job or order status changes.
• Perform accurate purchase data entry.
• Support other team members within the department.
• Prioritize tasks according to current purchasing objectives.
• Obtain delivery timelines from suppliers for new products.
• Update purchase orders (POs) and sales orders (SOs) with confirmed due dates.
• Adjust status and due dates for backordered items.
• Coordinate with the Trade Team to confirm due dates for used products.
• Update sales order dates to account for triage and refurbishment lead times.
• Forecast orders expected to ship within the current month using available data.
• Gather information from other departments for production reporting.
• Take ownership of service level agreements (SLAs) to meet customer commitments.
• Continuously improve data utilization for business growth, process efficiency, and quality.
• Promote quality standards across all processes.
• Build and strengthen supplier relationships.
• Prepare daily, weekly, and monthly reports for management and customer visibility.
• Perform additional duties as assigned.

Requirements

• Proven hands-on administrative experience with knowledge of processes, preferably in Purchasing.
• Proactive, self-accountable, assertive, and self-motivated.
• Ability to perform within tight time constraints.
• Ability to address root causes of issues and take corrective actions.
• Ability to develop and improve supply chain processes.
• Understanding of key drivers for customer satisfaction (quality and on-time delivery).
• Excellent verbal and written communication skills, including telephone manner and email capability.
• Ability to manage time, organize workload, and solve problems.
• Excellent team player with the ability to work independently under minimum supervision.
• Ability to manage areas of responsibility to complete tasks on time while interfacing with other departments.
• Computer literate with good working knowledge of Microsoft Office.
• Excellent attention to detail.
• Good interpersonal skills to form effective working relationships with people at all levels.
• Ability to embrace change.
• Flexible and able to readily accept appropriate responsibility.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Able to take accountability and responsibility for business target delivery and decision making.

Skills

• Microsoft Office
• Communication skills
• Interpersonal skills
• Problem-solving
• Time management
• Organization
• Attention to detail

Location

• Onsite

Work Type

• Full-time

Experience Level

• Administrative experience
• Purchasing experience

About the Company

• For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.

Equal Opportunity

• Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.