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About the Role

Engage with customers inside Costco locations to schedule in-home consultations for water heaters, water treatment systems, and HVAC systems. This role is ideal for friendly, energetic individuals who enjoy meeting new people and building rapport.

Responsibilities

• Connect with customers in a warm, approachable, and genuine way.
• Start conversations and build quick rapport in a busy retail setting.
• Share information about ABC’s home services (HVAC, water heaters, water treatment).
• Represent and market the brands, products, and services of Costco, manufacturers, and ABC Home & Commercial Services positively and professionally.
• Develop and maintain basic knowledge of product lines and services.
• Document and update customer records and interactions as required.
• Schedule free in-home consultations with warehouse club members for ABC sales specialists.
• Travel to six Costco locations: Georgetown, Great Hills, Cedar Park, Pflugerville, William Cannon, and Kyle.
• Work alongside a supportive team while representing trusted brands.

Requirements

• Naturally friendly and outgoing personality, with enjoyment in meeting new people and starting conversations.
• Strong teamwork skills, collaborating with colleagues and supporting others during fast-paced in-store events.
• Ability to adapt quickly to changing locations, schedules, or customer interactions while maintaining a professional attitude.
• Self-motivation and energy, bringing enthusiasm to every customer interaction and task.
• Clear and respectful communication skills, able to engage and inform customers in a persuasive yet approachable way.
• Prior experience in sales, marketing, or customer service is preferred.
• Strong organizational skills.
• Capable of standing for long periods of time.
• Ability to stay focused in an environment that may be prone to continuous distractions and interruptions.
• Ability to work weekends with minimal supervision.
• Reliable transportation for travel to six Costco locations.
• Must be willing to commute to all Costco’s in Austin AND surrounding areas.
• Must meet Costco’s background check requirements to be authorized to access Costco property or interact with its members.
• Must pass a background check and pre-employment drug screening.
• Must pass E-Verify (I9) program.

Skills

• Customer engagement
• Appointment setting
• Sales
• Marketing
• Customer service
• Teamwork
• Adaptability
• Self-motivation
• Communication
• Organization

Location

• Austin area
• South/Central Austin
• Kyle area
• All Costco’s in Austin and surrounding areas

Work Type

• Full-time
• In-store

Experience Level

• Preferred prior experience in sales, marketing or customer service

Salary/Compensations

• $15/hour + bonus range $100 - $250+ per pay period (semi-monthly)

Benefits

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Participation in Profit Sharing Plan
• Lead Now Program for all employees to increase earnings and pay
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including paid Gold's gym membership
• Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)

About the Company

• ABC Home & Commercial Services is a family-owned company with 75 years of service and over 1,000 employees across Central and South Texas.
• We believe in supporting our team, serving others, and creating positive experiences for every customer we meet.

Equal Opportunity

• ABC is an Equal Opportunity Employer and participates in the E-Verify Program.
• As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company’s operations.