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About the Role

The Senior HR Technology Analyst helps build and maintain a scalable, integrated, and future-ready HR technology foundation at HOOPP. This role supports the HR transformation roadmap through the design, development, testing, implementation, and optimization of Workday solutions and related HR technologies, acting as a subject matter expert and partnering with stakeholders to enhance employee experiences and improve operational efficiency.

Responsibilities

Maintain and support HR business processes within Workday.
Define requirements and participate in configuration, testing, and implementation for projects and service requests.
Create and maintain documentation, including requirements, configuration, knowledge articles, and user guides.
Liaise with IT and vendor consultants for solution delivery and to stay current on product enhancements.
Maintain the integrity and reliability of Workday, including security roles and group management.
Serve as a subject matter expert for Workday business processes, configuration, testing, and troubleshooting.
Participate in semi-annual Workday release testing and implement enhancements aligned with the HR Technology roadmap.
Support internal HR users through demonstrations, training, documentation, and consultation.
Provide Level 1 support to end users by triaging, resolving, routing, or escalating incidents and requests.
Identify and recommend opportunities to improve employee and manager experiences through self-service, automation, and process improvements.
Evaluate and implement opportunities to leverage automation, artificial intelligence, and emerging technologies across HR processes and services.
Assist in planning and executing an AI and automation strategy within Workday and beyond.
Partner with HR, IT, and business stakeholders to assess new technologies, pilot innovative solutions, and support the adoption of AI-enabled capabilities.
Research industry trends and best practices to identify opportunities that improve efficiency, effectiveness, and user experience across HR technology.

Requirements

Experience with HRIS/HCM systems and core HR functions such as HCM, Absence, Learning, Benefits, Talent, and Security.
Experience identifying and implementing process improvements, workflow automation, or technology-enabled solutions.
Knowledge of automation, artificial intelligence, generative AI, or emerging HR technologies and their application within business processes.
Strong analytical and problem-solving skills with the ability to translate business requirements into practical technology solutions.
Experience collaborating with cross-functional stakeholders on technology initiatives and projects.
Excellent communication and relationship management skills with a strong customer-focused mindset.
Self-motivated, adaptable, and able to manage competing priorities in a fast-paced environment.
A collaborative team player who promotes continuous improvement, innovation, and learning.
Workday Functional Certifications and/or Workday Pro Certifications in one or more HCM modules (Preferred).
Experience with automation platforms such as Power Automate, ServiceNow workflows, RPA solutions, or similar technologies (Preferred).

Skills

Workday
HRIS/HCM systems
Process improvement
Workflow automation
Technology implementation
Automation
Artificial intelligence
Generative AI
Emerging HR technologies
Analytical skills
Problem-solving
Cross-functional collaboration
Communication
Relationship management
Customer focus
Adaptability
Time management
Teamwork
Continuous improvement
Innovation
Learning
Power Automate
ServiceNow workflows
RPA solutions

Location

Toronto
London

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

$86,000 - $131,000 CAD

Benefits

High-performance, people-focused culture
Equity, diversity, and inclusion are fundamental
Learning and development initiatives (workshops, Speaker Series, LinkedIn Learning)
Membership in HOOPP’s world-class defined benefit pension plan
Competitive, 100% company-paid extended health and dental benefits for permanent employees
Coverage supporting diversity and mental health (gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year)
Parental leave top-up
Health spending account
Optional post-retirement health and dental benefits subsidized at 50%
Yoga classes
Meditation workshops
Nutritional consultations
Wellness seminars

About the Company

Founded in 1960 by the Ontario Hospital Association, the Healthcare of Ontario Pension Plan (HOOPP) is one of Canada’s strongest and most stable defined benefit pension plans.
For over 65 years, HOOPP has delivered on its pension promise to Ontario’s healthcare workers, now serving more than 504,000 members and 870 employers across the province.
With offices in Toronto and London, HOOPP manages a global, diversified multi-asset portfolio.
One of Canada’s Maple 8 pension plans, HOOPP oversees $132 billion in assets and remains fully funded, supported by strong risk-adjusted returns, stable contribution rates for more than 20 years and independent governance.
Our strength is powered by our people who bring HOOPP’s mission, vision and values to life and play a crucial role in helping us succeed.
We are a purpose-driven organization committed to building an equitable, diverse and inclusive workplace where different perspectives drive better outcomes.
We look for talented, forward-thinking individuals who want their work to have real impact on the lives of others.
We believe an equitable, diverse and inclusive (EDI) workplace is integral to cultivating a positive culture.
We integrate fair and inclusive practices into our programs and processes, creating equal opportunity and establishing a consistent employee experience across our organization.

Equal Opportunity

If you need accommodation at any point in our recruitment process, please advise your recruiter or email us at HRinbox@hoopp.com and we will be happy to consult with you so that arrangements can be made for reasonable accommodation.