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About the Role

This role involves supporting and growing advanced engineering solutions by working closely with Sales Engineers to implement cutting-edge technologies. It requires strong technical acumen, problem-solving skills, and a customer-first mindset.

Responsibilities

• Serve as the subject matter expert for Cordless DC tools, providing in-depth technical knowledge and support.
• Collaborate with Sales Engineers to respond to customer inquiries and provide timely, effective solutions.
• Deliver exceptional customer service, assisting clients with technical issues and ensuring satisfaction throughout the solution lifecycle.
• Build and maintain strong relationships with internal teams and vendor partners to drive project success.
• Program and troubleshoot various automation systems including PLCs, HMIs, Servo Drives, Vision Inspection Systems, Industrial Robots, and AR Devices.
• Lead the on-site implementation of advanced solutions at customer facilities.
• Conduct technical training for Sales Engineers and clients on new technologies and system integrations.
• Support proposal and sales efforts by assisting with solution scoping, hardware/software costing, and training plans.

Requirements

• Must have a Bachelors Degree in Mechanical Engineer or something similar.
• A problem-solver who enjoys working with emerging technologies.
• Strong communication skills and the ability to translate complex systems into customer-friendly language.
• A team player with a passion for innovation, continuous learning, and customer success.

Skills

• Cordless DC Tools
• Augmented Reality (AR)
• Spatial Positioning Systems
• Collaborative Robotics
• Manufacturing Execution Systems (MES)
• Automated Guided Vehicles (AGVs) / Autonomous Mobile Robots (AMRs)
• PLCs
• HMIs
• Servo Drives
• Vision Inspection Systems
• Industrial Robots
• AR Devices

Location

• Midwest Region

Work Type

• On-site
• Full-time

Education Level

• Bachelors Degree in Mechanical Engineer or similar