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About the Role
As a Senior Data Scientist at REI, you will enhance customer connections through personalized experiences and product recommendations. You will leverage data to understand customer needs, shape product and content delivery across channels, and strengthen member relationships to support business goals.
Responsibilities
- Define and solve customer personalization and engagement challenges using data science methods
- Partner with product, marketing, and business teams to guide strategy and align on solutions
- Build and improve machine learning models for recommendations and customer experiences
- Lead projects that improve customer experience, engagement, and retention
- Deploy scalable data solutions that support personalization across channels
- Advance new ideas while balancing near-term results with long-term growth
Requirements
- Master’s degree with 4+ years of experience, or Bachelor’s degree with 8+ years of experience
- Strong knowledge of machine learning, statistics, and data modeling
- Experience delivering large-scale marketing or personalization programs
- Experience working with structured and unstructured data including Snowflake, Oracle, Teradata, Redshift, Hadoop, Spark, or Athena
- Experience using cloud platforms such as AWS, Azure, or Google Cloud
- Strong communication skills with the ability to influence alignment with senior stakeholders
Skills
- Machine learning
- Statistics
- Data modeling
- Cloud platforms
- Data science
- Stakeholder management
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Master’s degree
- Bachelor’s degree
Salary/Compensations
- $144,000.00 - $244,800.00 per year
Benefits
- Employee discount
- Health benefits
- Retirement savings plan
- Accrued time off
About the Company
- REI believes a life outdoors is a life well lived.
- Committed to becoming a fully inclusive, anti-racist, multicultural organization.
Equal Opportunity
- REI believes the outdoors is for all and is committed to fostering a culture of respect and belonging.